Hybrid Technical Writer, Document Manager

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About the role

  • Technical Writer and Document Manager for iT1 managing organizational document lifecycles. Responsible for compliance, document workflows, and collaborating with cross-functional teams.

Responsibilities

  • Responsible for overseeing the lifecycle of organizational documents and the RFP process
  • Supports cross-functional teams by managing document workflows, maintaining version control, and implementing best practices for document retention and distribution
  • Maintain a centralized document repository
  • Implement version control and archiving protocols
  • Ensure timely review, approval, and distribution of documents
  • Enforce document control policies aligned with legal and regulatory standards (e.g., ISO, HIPAA, GDPR)
  • Conduct periodic audits to ensure compliance and data integrity
  • Design and improve workflows for document creation, approval, and storage
  • Collaborate with IT and security teams to ensure system reliability and data protection
  • Train staff on document management systems and procedures
  • Respond to document-related inquiries and troubleshoot access issues
  • Administer document management software (e.g., SharePoint, DocuSign, M-Files)
  • Support digitization efforts including OCR and metadata tagging

Requirements

  • Bachelor’s degree in Business Administration, Information Management, or related field
  • 3+ years of experience in document control or records management
  • Proficiency in Microsoft Office Suite and document management systems
  • Strong organizational and time management skills
  • Excellent attention to detail and problem-solving abilities
  • Creates a positive work environment, demonstrates a professional attitude, and meets established goals and responsibilities while working in cooperation with colleagues

Benefits

  • Medical, dental, and vision benefits with highly subsidized premiums
  • Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
  • 401(k) Plan with employer match
  • Onsite Fitness Center
  • Onsite Monthly Massages

Job title

Technical Writer, Document Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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