Hybrid Technical Writer, Document Manager

at iT1

• Job title: Technical Writer, Document Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Location requirements: Hybrid, Tempe, United States

About the role

• Technical Writer and Document Manager for iT1 managing organizational document lifecycles. Responsible for compliance, document workflows, and collaborating with cross-functional teams.

Responsibilities

• Responsible for overseeing the lifecycle of organizational documents and the RFP process
• Supports cross-functional teams by managing document workflows, maintaining version control, and implementing best practices for document retention and distribution
• Maintain a centralized document repository
• Implement version control and archiving protocols
• Ensure timely review, approval, and distribution of documents
• Enforce document control policies aligned with legal and regulatory standards (e.g., ISO, HIPAA, GDPR)
• Conduct periodic audits to ensure compliance and data integrity
• Design and improve workflows for document creation, approval, and storage
• Collaborate with IT and security teams to ensure system reliability and data protection
• Train staff on document management systems and procedures
• Respond to document-related inquiries and troubleshoot access issues
• Administer document management software (e.g., SharePoint, DocuSign, M-Files)
• Support digitization efforts including OCR and metadata tagging

Requirements

• Bachelor’s degree in Business Administration, Information Management, or related field
• 3+ years of experience in document control or records management
• Proficiency in Microsoft Office Suite and document management systems
• Strong organizational and time management skills
• Excellent attention to detail and problem-solving abilities
• Creates a positive work environment, demonstrates a professional attitude, and meets established goals and responsibilities while working in cooperation with colleagues

Benefits

• Medical, dental, and vision benefits with highly subsidized premiums
• Two weeks paid time off in your first year, with increasing PTO as tenure increases, and most major holidays off
• 401(k) Plan with employer match
• Onsite Fitness Center
• Onsite Monthly Massages