Hybrid Technical Support Engineer

Posted 3 weeks ago

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About the role

  • Resolve technical issues for customers across all tiers
  • Responsible for researching, replicating, performing customer’s root cause analysis and providing solution to customers within SLA time frame
  • Build team and customer technical proficiency
  • Provides customer experience improvement feedback to relevant functions
  • Escalates complex technical issues internally to the appropriate group

Requirements

  • Bachelor of Engineering or Computer Science required (Graduating student)
  • Proficiency in one or more programming language is required (LabVIEW experience is preferred)
  • Availability to travel in Korea

Benefits

  • Employee development programs
  • Commitment to corporate citizenship
  • Collaboration and team engagement

Job title

Technical Support Engineer

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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