About the role

  • Collect relevant medical and non-medical information by phone to support claim analysis
  • Evaluate new disability claims for eligibility, verify documentation, and follow up on missing information
  • Communicate claim decisions to clients via phone and written correspondence
  • Process and pay disability benefits in accordance with QPAY guidelines
  • Maintain accurate records and update client files using internal systems

Requirements

  • 2-5 years of experience in administrative or finance domain
  • Strong ability to assess claims quickly using QPAY criteria
  • Proficiency in interpreting contracts, clauses, and procedural documentation
  • Strong understanding of QuickPay criteria and exclusions
  • Skilled in processing payments and updating internal systems
  • Competent in drafting clear and professional letters and emails
  • Advanced level of English and French

Benefits

  • Flexible group insurance
  • Competitive pension plan
  • Stock purchase plan
  • Vacation and wellness/personal development days
  • Telemedicine
  • Employee and family assistance program
  • Ergonomic furniture program
  • Performance bonus
  • Discounts on iA products

Job title

Technical Analyst – Disability Claims

Job type

Experience level

JuniorMid level

Salary

CA$54,000 - CA$60,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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