SB
Score Group BrasilAccount Manager
Account Manager ensuring strategic alignment and operational processes for major client projects. Leading teams to deliver integrated communications and maintaining client relations effectively.
About the role
- Assist CS Operations team in report creation and analysis
- Collect feedback from internal stakeholders on process effectiveness
- Develop communications and digital content to engage customers
- Work on pilot programs for major initiatives
- Create customer-facing health checks and reports
- Support global security efforts to protect organizations from advanced attackers
- Collaborate with mentors and cross-functional teams on apprenticeship projects
Requirements
- Program falls under Brazil’s Apprentice Law 10.097/00; candidates must be under 24 years old
- Eagerness to learn through hands-on experience and collaborative projects
- Motivated self-starter with commitment to ongoing self-education
- Strong customer service skills
- Excellent technical problem-solving skills
- Ability to communicate effectively and frequently and work well with fellow apprentices and employees
- Bonus points: Experience with a data analytics or business intelligence platform (Tableau or Snowflake)
- Bonus points: Python scripting and RestAPI experience
- Bonus points: Cybersecurity background
- Bonus points: Project management experience
- Bonus points: Experience working with Windows Server Operating Systems
- Bonus points: Knowledge of enterprise web technologies, security and cutting-edge infrastructures
- Bonus points: Excellent communication skills, written and verbal
- Bonus points: Proven problem-solving skills
Benefits
- Remote-friendly and flexible work culture
- Market leader in compensation and equity awards
- Paid holidays (including birthday holidays) and 401k matching (where applicable)
- Professional development opportunities including workshops, tech talks, and Executive Speaker Series
- Assigned mentors from across the company for continuous support and feedback
- Participation in companywide initiatives including FalconFIT, Wellness Programs, and Employee Assistance Program
- Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
- Vibrant office culture with world class amenities
- Ownership of impactful projects that move the company forward
- Great Place to Work Certified™ across the globe
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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