Technical Product Manager at DaVita harnessing ITSM ServiceNow platform capabilities. Managing strategic integrations and process improvements while ensuring best practices.
About the role
- IT Application Developer (ServiceNow) Intern at Celestica delivering solutions on the ServiceNow platform. Engaging in design, development, and support of functionalities while collaborating with global teams.
Responsibilities
- Work with a team to deliver Service centric solutions through the ServiceNow platform
- In charge of design, development, and support of specific functionalities associated with Business Requirements from Operations/Business Counterparts
- Provide ongoing support to end users, and resolve business issues through technological design and critical thinking
- Design, develop, and implement applications using general languages and technologies (e.g., JavaScript, HTML, CSS, Angular, REST and SOAP)
- Create and modify workflows using Flow Designer and Workflow editor
- Work on integration of other tools with ServiceNow using APIs, REST, SOAP, workflows, OOTB integrations, etc.
- Troubleshoot production and test issues; performing root cause analysis, recommending corrective action and performing resolution efforts
- Assure quality, security and compliance requirements are met for supported areas
Requirements
- Currently enrolled in a Computer Science or Engineering program
- Practical experience with both Agile (e.g., Scrum, Kanban) and Waterfall development cycles
- Experience with one or more of the following technologies: JavaScript, HTML, CSS, Angular, and developing REST and SOAP API integrations
- Some fundamental understanding of ITIL and related processes for Service Delivery
- Ability to adapt and adjust work accordingly in an evolving environment
- Basic knowledge of software development lifecycle concepts
- Strong analytical and problem-solving skills with a solution-driven mindset
- Able to work with users around the globe and discern what their concerns and requirements are
- Demonstrated presentation skills and the ability to clearly communicate technical concepts to diverse audiences
Benefits
- Experience working for one of the largest Canadian global technology companies
- Possibility of a student casual contract position after completion of internship
- Possibility of a full-time position after completion of degree
- Access to Celestica’s development programs and projects
- Celestica's Time Off to Volunteer program – two paid days off to volunteer per year
- Fun intern activities including celebration events and networking
- Internal recognition programs and rewards for stellar performance
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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