IT Application Developer (ServiceNow) Intern at Celestica delivering solutions on the ServiceNow platform. Engaging in design, development, and support of functionalities while collaborating with global teams.
Responsibilities
Work with a team to deliver Service centric solutions through the ServiceNow platform
In charge of design, development, and support of specific functionalities associated with Business Requirements from Operations/Business Counterparts
Provide ongoing support to end users, and resolve business issues through technological design and critical thinking
Design, develop, and implement applications using general languages and technologies (e.g., JavaScript, HTML, CSS, Angular, REST and SOAP)
Create and modify workflows using Flow Designer and Workflow editor
Work on integration of other tools with ServiceNow using APIs, REST, SOAP, workflows, OOTB integrations, etc.
Troubleshoot production and test issues; performing root cause analysis, recommending corrective action and performing resolution efforts
Assure quality, security and compliance requirements are met for supported areas
Requirements
Currently enrolled in a Computer Science or Engineering program
Practical experience with both Agile (e.g., Scrum, Kanban) and Waterfall development cycles
Experience with one or more of the following technologies: JavaScript, HTML, CSS, Angular, and developing REST and SOAP API integrations
Some fundamental understanding of ITIL and related processes for Service Delivery
Ability to adapt and adjust work accordingly in an evolving environment
Basic knowledge of software development lifecycle concepts
Strong analytical and problem-solving skills with a solution-driven mindset
Able to work with users around the globe and discern what their concerns and requirements are
Demonstrated presentation skills and the ability to clearly communicate technical concepts to diverse audiences
Benefits
Experience working for one of the largest Canadian global technology companies
Possibility of a student casual contract position after completion of internship
Possibility of a full-time position after completion of degree
Access to Celestica’s development programs and projects
Celestica's Time Off to Volunteer program – two paid days off to volunteer per year
Fun intern activities including celebration events and networking
Internal recognition programs and rewards for stellar performance
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