Manufacturing Training Specialist developing effective training materials and programs for Baldwin Richardson Foods. Evaluating workforce training needs and supporting on - the - job training initiatives in manufacturing.
LC
Hybrid Software Training Specialist
Posted last month
About the role
- Facilitate engaging end-user training for our newly developed in-house revenue management system
- Deliver comprehensive training sessions to diverse audiences, both virtually and in-person, across multiple partner organizations
- Some travel is required
- Develop and maintain clear, user-friendly training materials, including guides, presentations, and quick-reference tools
- Provide hands-on demonstrations of software functionality and key workflows to ensure practical understanding
- Address user questions and troubleshoot basic technical issues during training sessions, providing immediate support and clarification
- Gather valuable user feedback to identify areas requiring additional support, clarification, or future training enhancements
- Collaborate closely with internal teams and stakeholders (e.g., product development, support) to ensure training content and delivery align seamlessly with business processes and system updates
- Support post-training follow-up and refresher sessions as needed to reinforce learning and address evolving user needs
- Champion user confidence and familiarity with the new system, ultimately driving high adoption rates
- Coordinate with operating partners to ensure training is supportive of their leasing processes and reinforces pre-established guidelines
Requirements
- 2+ years of corporate training experience, preferably in software
- Prior experience conducting systems/technology training highly preferred
- 5+ years of experience in multifamily; exposure to revenue management heavily preferred
- Excellent presentation and communication skills; ability to simplify complex technical information
- Strong problem-solving skills and proficiency with virtual training platforms
- Experience drafting or editing training materials (PowerPoint and live environment training)
- Experience with property management systems and revenue management systems a plus
- Experience assisting with UAT or software rollouts is a plus
Benefits
- Generous 401(k) match to help you plan for the future
- Fertility, adoption, and surrogacy support to grow your family your way
- Comprehensive health benefits, including medical, dental, and vision
- Hybrid work model with offices in Chicago, NYC, Atlanta and Dallas
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