Lead the design, development, and implementation of advanced training programs, ensuring they meet the evolving needs of NGA users and mission objectives
Manage the end-to-end training process, from needs analysis and content development to delivery, assessment, and continuous improvement
Create and deliver customized training materials such as CONUS and OCONUS instructor-led courses, e-learning modules, job aids, and user documentation, ensuring content is accurate, engaging, and aligned with the customers geospatial intelligence tools
Act as a subject matter expert in instructional design methodologies, applying adult learning principles and best practices to create effective learning experiences
Coordinate training schedules, logistics, and resources to support both in-person and virtual training sessions for customer personnel
Partner closely with customer mission stakeholders, technical teams, and SMEs to identify user requirements and define clear, measurable learning objectives for training programs
Evaluate and assess training effectiveness through feedback, testing, and performance metrics to drive continuous improvement of training initiatives
Provide recommendations on technology tools, learning management systems (LMS), and virtual learning platforms to enhance training delivery and tracking
Ensure compliance with customer policies and procedures related to training, documentation, and security
Stay current on industry trends in instructional design and geospatial intelligence technologies, leveraging emerging tools and techniques to enhance training effectiveness
Support the development and implementation of train-the-trainer programs to build internal capacity and ensure sustainable training efforts
Monitor and report on key training metrics, including participant engagement, completion rates, and knowledge retention
Gather and identify lessons learned and user feedback for continuous training improvement
Additionally implementing feedback loops with the software development team for software improvements
Requirements
US citizenship is required per contract
Bachelor’s degree in Instructional Design, Education, Training & Development, or related field and 8-12 years of prior relevant experience or Master’s with 6-10 years of prior relevant experience
8+ years of experience in training coordination, instructional design, or related fields, with a focus on GEOINT or similar technical environments
Proven expertise in designing and developing training programs using instructional design methodologies
Extensive experience with eLearning development tools such as Adobe Captivate, or similar platforms
Strong knowledge of learning management systems (LMS) and virtual training platforms (e.g., Zoom, WebEx, MS Teams)
Familiarity with GEOINT systems (e.g., ArcGIS, Google Earth, customer tools) and an understanding of how they support the customer missions
Experience in leading training initiatives and managing complex training projects within a dynamic, technical environment
Excellent communication skills, with the ability to create clear, concise, and engaging training content.
Benefits
Health and Wellness programs
Income Protection
Paid Leave
Retirement
Job title
Senior Training Coordinator – Instructional Designer
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