RB
Ritchie Bros.ServiceNow Administrator
ServiceNow Admin leading design, development, and implementation of ServiceNow solutions for the organization. Collaborating with stakeholders and overseeing a team to ensure successful delivery.
About the role
- Drive the go-to-market strategy for OCT’s ServiceNow Practice, targeting federal agencies and strategic partners.
- Build and manage a high-value ServiceNow sales pipeline, identifying and pursuing new business opportunities.
- Cultivate strong client and partner relationships, positioning ServiceNow solutions to solve complex challenges.
- Contribute to proposal development, pricing, and contract negotiations in collaboration with internal teams.
- Collaborate with technical and business development teams to align solutions with client needs.
- Track sales performance, forecast revenue, and maintain accurate CRM records.
- Represent OCT and the ServiceNow Practice at industry events, client briefings, and presentations.
- Mentor and inspire a growing sales team as the practice expands.
Requirements
- U.S. Citizenship and eligibility to obtain a government security clearance.
- 10+ years of ServiceNow experience, with a strong focus on Consulting & Implementation.
- Proven capture leader with a history of winning ServiceNow deals over $5M in annualized value primarily in the federal government market.
- Commission-driven mindset that lets you thrive in environments where performance is rewarded with uncapped earning potential.
- Exceptional communication skills with the ability to influence at all levels.
- Self-starter mentality with the discipline to work independently in a fast-paced, entrepreneurial environment.
- Deep knowledge of ServiceNow sales cycles, partnership programs, and delivery models.
- Familiarity with federal acquisition processes, GWACs/BPAs, and IDIQ contracting vehicles.
- ServiceNow Certified System Administrator (CSA) or Certified Application Developer (CAD).
- Established relationships within federal IT buyer communities.
- CIS-ITSM certification and/or ServiceNow Sales Accreditations.
- Knowledge of FedRAMP requirements and processes.
- Existing Secret or Top Secret clearance.
Benefits
- Medical, Dental, and Vision insurance
- Retirement savings 401K plan provided by an industry leading provider with 3% employer contributions of the employee’s gross salary
- Paid Time Off and Standard Government Holidays
- Life Insurance, Short- and Long-Term disability benefits
- Training Benefits
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