ServiceNow Solution Architect at DXC Technology leading technical delivery of ServiceNow projects and mentoring teams. Collaborating with stakeholders to create innovative and robust solutions aligned with business needs.
About the role
- Cybersecurity GRC Analyst at F5 ensuring risk and compliance for ServiceNow platform. Responsible for operationalizing business continuity and disaster recovery processes.
Responsibilities
- Execute advanced techno-functional configuration within the ServiceNow IRM/GRC platform, including the design and deployment of automated workflows, development of risk and control indicators, and ongoing administration of risk registers to support a dynamic and accurate risk inventory.
- Support the full operationalization of Business Continuity Management (BCM) and Disaster Recovery (DR) programs within ServiceNow, including facilitating Business Impact Analysis (BIA) activities, maintaining continuity plans, and systematically tracking and documenting DR exercise outcomes.
- Build a technical risk assessments framework across internal systems and third-party vendors, automating identified findings, risk ratings, and remediation actions are accurately captured, and tracked, within the ServiceNow platform.
- Build, maintain, and continuously improve advanced GRC dashboards and reports within ServiceNow, delivering real-time, actionable visibility into the organization's overall risk and compliance posture for senior leadership and key stakeholders.
- Deliver a proactive monitor, testing, and technical controls validation process within IRM to maintain ongoing compliance with industry frameworks including SOC 2 and ISO 27001, with a focus on automating evidence collection and control testing to reduce manual effort and increase program efficiency.
- Serve as the primary technical liaison between the GRC team and internal business functions including Finance, HR, and Engineering, providing guidance, training, and hands-on support to help teams effectively navigate GRC processes, policies, and platform tooling.
Requirements
- 7+ years of hands-on experience in Cyber GRC, IT Audit, Information Security, or a closely related discipline.
- Demonstrated proficiency with ServiceNow IRM/GRC modules, including Policy & Compliance Management, Risk Management, Audit Management, and Vendor Risk Management (VRM).
- Practical, working experience supporting Business Continuity Management (BCM) and Disaster Recovery (DR) programs, including tool administration, plan maintenance, and exercise coordination.
- Solid understanding of ServiceNow's technical development components including Flow Designer, Business Rules, and Client Scripts and how they are applied to build and optimize GRC workflows.
- Proven ability to translate complex regulatory and compliance requirements into clear, actionable functional system configurations and platform requirements.
- Hands-on experience with Snowflake and Tableau (or comparable BI/analytics platforms) for building compliance and operational reporting, data analysis pipelines, and executive-facing dashboards.
Benefits
- Equal Employment Opportunity
- Reasonable accommodations for candidates
- Flexible working arrangements
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