About the role

  • ServiceNow Administrator implementing technical strategies that power FCC’s daily operations and managing ITSM and ITOM practices. Developing high-quality ServiceNow features and ensuring platform stability.

Responsibilities

  • Implement technical strategies that power FCC’s daily operations
  • Manage ITSM and ITOM practices
  • Develop and maintain high-quality ServiceNow features
  • Follow established administrator and development guidelines
  • Track and maintain platform health and stability
  • Implement complex team strategies through precise technical execution
  • Build, execute and maintain robust automation tests
  • Analyze requirements to develop automation and unit tests
  • Support end users and implement necessary fixes

Requirements

  • A degree in computer science or engineering
  • Minimum one to three years of related experience in ServiceNow development (or an equivalent combination of education and experience)
  • Solid knowledge of ServiceNow configurations and ITSM processes
  • Demonstrated proficiency in automation testing and following rigorous technical standards
  • ServiceNow Certified System Administrator (CSA) preferred (please state certification number)

Benefits

  • Competitive total rewards packages: market-aligned and performance-based salary and incentive programs
  • Flexible and comprehensive group benefit and savings plans
  • Well-being support through benefits and wellness programs
  • Learning and development opportunities to help you thrive
  • Hybrid work options

Job title

Developer, ServiceNow Administrator

Job type

Experience level

Mid levelSenior

Salary

CA$81,005 - CA$109,595 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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