About the role

  • Business Analyst focused on ServiceNow projects in HR for digital transformation. Involved in project implementation from consulting to execution in a hybrid work environment.

Responsibilities

  • You accompany and shape ServiceNow projects from consulting and concept through implementation to live operation
  • You analyze and design functional HR requirements
  • You work in an agile way and create features, epics, and user stories at a quality level that combines your domain expertise with your technical ServiceNow knowledge, giving developers a detailed and clear picture
  • You perform business analyses to derive optimization measures for digital workflows
  • Minor configurations of ServiceNow modules can also be part of your tasks
  • You support onboarding and mentoring of our junior consultants
  • You take ownership in shaping and continuously developing our ServiceNow service portfolio

Requirements

  • You bring subject-matter expertise in HR
  • Ideally you have experience with ServiceNow or are motivated to acquire ServiceNow skills
  • You have professional experience in software development, technology consulting, and/or system integration
  • You possess analytical and conceptual skills and enjoy being the interface between IT and the business
  • You understand the importance of this “translation” role and have experience with the level of detail required for requirements analysis and design
  • You have strong analytical skills and problem-solving abilities, as well as knowledge of process optimization and modeling
  • You also have strong conflict-resolution skills, excellent communication, and confident presentation abilities
  • You hold a university degree
  • You speak business-fluent German and have good English skills
  • Willingness to travel for consulting projects within the DACH region is not an issue for you

Benefits

  • Attractive, performance-based compensation
  • A family-friendly company with flexible working hours: remote, at the client, or in the office
  • Excellent working atmosphere with flat hierarchies and short decision-making paths
  • Individual development and training opportunities — because our employees' expertise drives us forward
  • Exciting projects in an innovative and international environment using state-of-the-art technologies
  • You have the option to order your own JobRad through us
  • Teamplay is important to us
  • Life is more than work — we therefore offer 30 days of vacation

Job title

ServiceNow Business Analyst, HR

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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