Business Analyst focused on ServiceNow projects in HR for digital transformation. Involved in project implementation from consulting to execution in a hybrid work environment.
Responsibilities
You accompany and shape ServiceNow projects from consulting and concept through implementation to live operation
You analyze and design functional HR requirements
You work in an agile way and create features, epics, and user stories at a quality level that combines your domain expertise with your technical ServiceNow knowledge, giving developers a detailed and clear picture
You perform business analyses to derive optimization measures for digital workflows
Minor configurations of ServiceNow modules can also be part of your tasks
You support onboarding and mentoring of our junior consultants
You take ownership in shaping and continuously developing our ServiceNow service portfolio
Requirements
You bring subject-matter expertise in HR
Ideally you have experience with ServiceNow or are motivated to acquire ServiceNow skills
You have professional experience in software development, technology consulting, and/or system integration
You possess analytical and conceptual skills and enjoy being the interface between IT and the business
You understand the importance of this “translation” role and have experience with the level of detail required for requirements analysis and design
You have strong analytical skills and problem-solving abilities, as well as knowledge of process optimization and modeling
You also have strong conflict-resolution skills, excellent communication, and confident presentation abilities
You hold a university degree
You speak business-fluent German and have good English skills
Willingness to travel for consulting projects within the DACH region is not an issue for you
Benefits
Attractive, performance-based compensation
A family-friendly company with flexible working hours: remote, at the client, or in the office
Excellent working atmosphere with flat hierarchies and short decision-making paths
Individual development and training opportunities — because our employees' expertise drives us forward
Exciting projects in an innovative and international environment using state-of-the-art technologies
You have the option to order your own JobRad through us
Teamplay is important to us
Life is more than work — we therefore offer 30 days of vacation
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