Service Manager responsible for guiding training participants in a hybrid setting at iQ-Hub GmbH. Requires experience with German employment agency regulations and flexible work arrangements.
Responsibilities
Manage and support our participants in subsidized continuing education
Ensure all clients are optimally supported under the Qualification Opportunities Act (Qualifizierungschancengesetz, QCG)
Communicate with authorities and cooperation partners
Quality management & documentation
Optimize our funding processes
Requirements
You have worked at the Federal Employment Agency (Bundesagentur für Arbeit), ideally in Employer Services
You are familiar with the Qualification Opportunities Act (Qualifizierungschancengesetz, QCG) and know how subsidized training programs are processed
You are structured, solution-oriented and work independently
You are confident using tools such as Slack, Front, Fibery and similar
You speak fluent German and use AI in your daily work
Benefits
Part-time salary €2,000–€3,000
Flexible working hours and remote options
Top equipment to support your performance
Modern environment in the Snocks office in Mannheim
Access to our AI upskilling programs for an everyday advantage
Monthly team events
Job title
Service Manager – Part-time with experience from the Federal Employment Agency
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