Senior Technology Sales Support Specialist enhancing customer satisfaction through technical expertise. Collaborating with sales teams and solution architects to align product capabilities with customer needs.
Responsibilities
Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms.
Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities.
Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices.
Support responses to RFPs and product inquiries.
Requirements
Bachelor’s in Accounting, Finance, or a related field
0–2 years experience in tax/accounting or software support role
Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions
Benefits
Hybrid work arrangement
Professional development opportunities
Flexible work hours
Generous paid time off
Health and wellness programs
Job title
Senior Technology Sales Support Specialist – Digital Innovator
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