Ensuring customer cylinder balances and rental bills are accurate as Customer Experience Cylinder Control Specialist at Airgas, an industrial gas supplier. Collaborating with several teams for effective operations and problem resolution.
About the role
- Senior Technology Sales Support Specialist enhancing customer satisfaction through technical expertise. Collaborating with sales teams and solution architects to align product capabilities with customer needs.
Responsibilities
- Assist in preparing and supporting one-on-one solution demonstrations for small and mid-sized accounting firms.
- Collaborate with sales and senior solution architects to understand customer needs and help align product capabilities.
- Shadow experienced team members during customer meetings, gaining exposure to solution delivery best practices.
- Support responses to RFPs and product inquiries.
Requirements
- Bachelor’s in Accounting, Finance, or a related field
- 0–2 years experience in tax/accounting or software support role
- Demonstrated knowledge in SaaS, APIs, AI (GenAI, LLM, Agentic AI, etc.), or Cloud solutions
Benefits
- Hybrid work arrangement
- Professional development opportunities
- Flexible work hours
- Generous paid time off
- Health and wellness programs
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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