Support Engineer at Zinc providing tech support for user issues. Collaborating with Customer Success and Engineering teams to resolve bugs and improve processes.
About the role
- Senior Technical Analyst responsible for analyzing and implementing Oracle Applications in a climate technologies company. Working with business and technical teams for enterprise system solutions.
Responsibilities
- Analyzing, designing, providing support for implementing Oracle Enterprise Applications
- Standard & business-specific technical functionalities analysis
- Overseeing design and development
- Interaction with business users and technical teams to perform technical analysis and problem-solving in Oracle Application and other Enterprise Business Systems
Requirements
- 5+ plus years of experience with Oracle ERP with hands-on experience with various deployment phases such as solution identification, design, implementation, development, testing, and support
- Ability to gather technical requirements, analyze and map them in Oracle Apps and other Enterprise Business Systems, effectively communicate functional details to functional team members, technical team members, and end-users
- Experience with full Systems Development Life Cycle and ability to do Business Process reengineering
- Must be flexible, adaptable, and able to work in a fast-paced changing environment
- Strong analytical and problem-solving skills
- Ability to work in a demanding work environment
- Strong interpersonal, written, and verbal communication skills
- Provide post go-live technical support for configuration and application of multiple functional module
- Proven history of successful Implementations and problem-solving with a sense of urgency
- Work with Oracle Technical Support on SR resolution
- Experience in designing and writing technical specification documents
- Education: Bachelor’s degree in Business or related field
- Proficient with Microsoft Office including PowerPoint, Excel, and Word
- Must possess the highest level of work ethics, integrity, and the ability to maintain confidential information
- Experience with managing projects on both Waterfall and Agile methodologies
- Oracle certifications if any will be added qualification.
Benefits
- Flexible and competitive benefits plans offer the right options to meet your individual/family needs.
- Paid parental leave (maternal and paternal)
- Vacation and holiday leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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