Senior Solutions Sales Consultant focused on voice technologies for Vonage. Responsible for developing sales strategies and managing customer relationships in the UK.
Responsibilities
Work with fellow team members to develop account / territory selling strategies.
Contact new and existing customers, educating them about Vonage products and service capabilities, with a key focus on voice related technologies.
Identify and properly qualify business opportunities.
Identify cost effective and practical customer solutions and alternatives, working with cross-functional Vonage product and sales teams to appropriately bundle service solutions.
Prepare formal proposals and present to decision makers within customer organizations.
Manage all steps of the selling process.
Coordinate complex decision-making in order to overcome objections to closure.
Close new business according to targets, objectives and plans.
Support the implementation process by maintaining customer contact, answering service billing questions and effecting a smooth and successful transition to account management and post-implementation.
Provide accurate sales forecasts and reports to management in a timely and consistent manner.
Cross-sell and up-sell based on understanding of customer business needs.
Drive and manage successful sales / channel marketing campaigns and events.
Support team and cross-functional projects as assigned.
Requirements
General understanding of the full range of products and services provided by Vonage Business, with a focus on voice related technologies (VoiP, SiP etc)
Demonstrated proficiency in all areas of the sales cycle, including prospecting, initial discovery, presentation, demonstration and closing.
Familiarity with Microsoft business tools, Salesforce.com and other communication tools.
Understanding of the UK market
Experience working within a telco or alongside telco businesses.
Ability to:
Overcome objections of prospective customers.
Handle unsolicited prospect visits, calls and contacts and turn them into sales.
Create convincing proposals and documentation.
Apply analytical skills to evaluate and interpret complex channel, partner, product and sales-related situations.
Work cross-functionally to coordinate and integrate diverse teams and inputs into sales-focused strategy development.
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