Senior Sales Operations Analyst at Red Hat, leading sales operations in the Sola Region. Collaborating with various teams while providing analytical support for strategic planning.
About the role
- Senior Sales Operations Manager driving sales performance and operational efficiency at Proofpoint. Collaborating with teams to support Go-To-Market strategies and improve reporting and processes.
Responsibilities
- Forecasting, Reporting & Performance Analytics
- Deliver required weekly, monthly, and quarterly reporting packages for pipeline, bookings, sales performance, and headcount.
- Build rep-, segment-, and region-level dashboards and scorecards.
- Support forecasting processes through scenario modeling, variance analysis, and performance trending.
- Deliver reporting and insights to support Quarterly Business Reviews (QBRs), Board of Directors (BOD) materials, Sales All Hands meetings, and other executive-facing reviews.
- Sales Support & Operational Enablement
- Provide operational support across quota management, opportunity hygiene, pipeline metrics, and funnel performance analysis.
- Contribute to territory assignment planning, headcount modeling, and capacity tracking in collaboration with Sales Ops and GTM leadership.
- Own the structure, governance, and maintenance of Salesforce CRM configuration and object model to ensure data structures, fields, and workflows support accurate reporting, forecasting, and sales execution.
- Process Optimization & Systems Alignment
- Identify, document, and improve key sales workflows, policies, and rules of engagement.
- Partner with Sales Operations, Marketing Ops, Finance, and Business Systems to improve CRM data quality and pipeline accuracy.
- Drive data cleansing initiatives and maintain documentation for critical sales operations procedures.
- Administer and enhance planning workflows in Pigment, partnering with GTM leadership for scenario planning and modeling
- Strategic Planning & Project Support
- Support annual GTM and territory planning cycles, including modeling for quota, segmentation, and headcount capacity.
- Provide operational and analytical support for long-range planning, budget cycles, and sales strategy alignment.
- Lead or co-lead cross-functional initiatives focused on sales process transformation, planning automation, and performance optimization.
- Develop and present actionable insights from ad hoc analyses to support GTM decisions, investment trade-offs, and territory performance.
Requirements
- Bachelor’s degree in technical field or finance required.
- 5–7+ years of experience in Sales Operations, Revenue Operations, Business Operations, or FP&A supporting large sales organizations (1K+ people); experience in B2B SaaS or cybersecurity is a strong plus.
- Hands-on experience with Salesforce, Pigment, or Anaplan Planning Tools; Power BI or SQL experience is a strong plus.
- Experience working with Clari for forecasting and pipeline visibility.
- Strong command of Excel, PowerPoint, financial modeling, and data visualization techniques.
- Expected Excel proficiencies: pivot tables, nested logic, advanced formulas, lookups, etc.
- Demonstrated success supporting global sales teams, including both direct and indirect channels.
- Highly collaborative with strong communication and project management skills.
- Proven ability to drive process improvements and scalable operational solutions.
- Self-starter with high attention to detail and a track record of independently driving business impact from ambiguous problems.
- Strong sense of ownership and drive for excellence.
Benefits
- Competitive compensation
- Comprehensive benefits
- Learning & Development: We are committed to the growth and development of our team members, offering a range of programs including leadership and professional development workshops, stretch project assignments, and mentoring opportunities to help employees reach their full potential.
- Flexible work environment: [Remote options, hybrid schedules, flexible hours, etc.]
- Annual wellness and community outreach days
- Always on recognition for your contributions
- Global collaboration and networking opportunities
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