Hybrid Sales Operations Manager

Posted 2 hours ago

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About the role

  • Sales Operations Manager at Troveo responsible for sales performance and Salesforce management. Supporting a growing sales team in a high-growth AI-focused company based in New York City.

Responsibilities

  • Keep the sales pipeline moving by monitoring activity, prompting follow-ups, and helping other sales leaders stay organized.
  • Build and refine lightweight processes that reduce operational friction and improve sales efficiency.
  • Own reporting and dashboards that translate raw activity into actionable insights for leadership.
  • Maintain and optimize Salesforce to ensure clean data, accurate forecasting, and clear visibility into deals.
  • Manage documentation, intake workflows, customer request tracking, and internal handoffs.
  • Support sales representatives with proposal preparation, materials organization, and coordination across Product and Delivery.
  • Identify bottlenecks in the sales cycle and implement systems that make the team faster and more consistent.

Requirements

  • Salesforce experience is essential - you should be able to manage objects, fields, automations, reports, dashboards, and overall CRM hygiene with confidence.
  • At least five years experience in sales operations, revenue operations, or a similar role supporting a high performance sales team.
  • A deep sense of operational discipline: you catch inconsistencies, enforce processes, and keep the pipeline accurate and moving.
  • Strength in process creation and documentation, with the ability to take a messy workflow and turn it into a clean, repeatable system.
  • Strong analytical instincts: you’re comfortable building dashboards, interpreting sales data, and turning insights into recommendations.
  • Excellent communication skills, especially around keeping stakeholders aligned, nudging for clarity, and driving accountability.
  • A mindset that balances speed with precision but fast enough to keep up with sales, careful enough to maintain data quality.
  • Proactive cross-functional coordination with Sales, Product, and Delivery teams to keep deals on track and customer asks organized.

Benefits

  • Competitive compensation package with equity upside and benefits.

Job title

Sales Operations Manager

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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