Sales Operations Specialist providing essential support for sales operations at CBIZ Inc. Coordinating processes and resources for the sales team to achieve goals in a fast-paced environment.
Responsibilities
Provide essential support for sales operations by coordinating and maintaining key processes, tools, and resources that enable the sales team to operate efficiently and achieve their goals.
Assist with the producer development program through the coordination of annual planning, onboarding activities for new producers, and ongoing training initiatives.
Support lead generation and prospecting activities through prospect research, campaign management, and standard engagement workflows.
Provide basic support for producers using sales platforms; address routine questions and escalate technical issues when necessary.
Monitor sales data entry for accuracy and completeness; support data clean-up and audits as directed.
Maintain and organize regular sales reports and team dashboards; analyze to identify current activity and performance trends.
Assist with the setup and coordination of webinars, meetings, and internal sales events, including logistics and follow-up communications.
Requirements
Bachelor's degree
Proposal writing experience including experience in the insurance or related industry
3 to 5 years of related insurance industry experience including proposal writing
Experience with CRMs, Adobe Acrobat, DocuSign, and the ability to quickly learn new platforms
Organized, detail-oriented, thorough, and accurate with a strong sense of urgency and ability to prioritize in a fast-paced environment
Excellent communication skills, both written and oral
Advanced customer service skills
Ability to work as part of a team, meet deadlines and take instruction from multiple sources
Proactive decision-maker with the ability to see the big picture
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