QG
Kundenbetreuer B2B with focus on payment inquiries, process improvements and customer satisfaction. Collaborating internally to tailor support and optimize service delivery for DKB.
About the role
- Handle high-potential merchants and key accounts to achieve personal sales targets 35–40% higher than a regular Sales Lead.
- Focus on big names and Red accounts with higher volume or strategic potential.
- Support the Sales Team Leader in analyzing team performance, pipeline quality, and CRM hygiene.
- Share sales insights, best practices, and success stories with other Sales Leads to improve overall team efficiency.
- Act as coverage for the Sales Team Leader during annual leave or short-term absence.
- Collaborate cross-functionally with marketing, onboarding, and operations to ensure quick and smooth merchant activation.
- Maintain accurate pipeline forecasting and update CRM with all relevant data.
- Contribute to sales process improvements and feedback loops with the Senior Sales Manager.
Requirements
- Experience: 3-5 years in B2B sales within e-commerce logistics.
- Proven record of meeting or exceeding individual sales targets.
- Skilled in negotiation, presentation, and client relationship management.
- Strong analytical and organizational mindset, able to interpret sales dashboards.
- Collaborative, supportive of peers, and capable of knowledge-sharing.
- Ambitious and performance-driven, seeking growth toward a future Sales Team Leader role.
- Proficient in using CRM and Google Workspace tools.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
WO
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