Hybrid Senior Relationship Manager – Merchant Services

Posted last week

Apply now

About the role

  • Maintain client relationships in an existing portfolio of enterprise level customers
  • Serve as a trusted advisor to commercial and large account clients, building long-term relationships and delivering strategic payment solutions.
  • Provide expert-level insights across the payments ecosystem—including card processing, ACH, fraud mitigation, POS systems, and emerging technologies.
  • Lead complex sales engagements with a consultative approach.
  • Negotiate pricing, terms, and contracts with precision and professionalism.
  • Present strategic recommendations and performance reviews to C-level stakeholders, demonstrating clear business value and ROI.
  • Work closely with internal teams including product, operations, and compliance to ensure seamless delivery and support of merchant services.
  • Stay current on industry trends, regulatory changes, and competitive dynamics to proactively advise clients and influence internal strategy.
  • Regular travel to meet with clients and attend industry events.

Requirements

  • Bachelor's degree
  • 10+ years experience in merchant services, payments, or financial technology—preferably in relationship management or sales role.
  • Demonstrated ability to sell the spectrum of payments products (card processing, ACH, fraud mitigation, point of sales system, etc.)
  • Strong executive presence and ability to communicate effectively with senior stakeholders.
  • Excellent interpersonal, verbal and written communication skills, as well as negotiation and presentation skills
  • Consultative mindset with a passion for solving client challenges.
  • Strong analytical and strategic planning abilities
  • Proficient using MS Word, MS Excel, and PowerPoint, as well as treasury technology and systems
  • Master’s degree (MBA or similar) in a relevant field
  • Established network of industry contacts and involvement in industry associations

Benefits

  • health insurance coverage
  • wellness program
  • life and disability insurance
  • retirement savings plan
  • paid leave programs
  • paid holidays
  • paid time off (PTO)

Job title

Senior Relationship Manager – Merchant Services

Job type

Experience level

Senior

Salary

$93,000 - $189,000 per year

Degree requirement

Bachelor's Degree

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job