Hybrid Key Account Manager – Global Accounts

at Malt

• Job title: Key Account Manager – Global Accounts
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: Go
• Location requirements: Hybrid, Munich, Germany

About the role

• Key Account Manager responsible for deploying and growing global enterprise accounts in the DACH region. Collaborating with internal teams to drive local strategies and manage complex relationships.

Responsibilities

• Take ownership of your global enterprise accounts within the DACH region.
• Build and nurture trust-based relationships with key local decision-makers across HR, Procurement, and Business Units.
• Lead the successful local integration of global framework agreements.
• Act as the central hub for your accounts by working closely with internal stakeholders.
• Go beyond the status quo by running targeted local prospection.
• Dive deep into the specific pains and needs of your local stakeholders using the MEDDIC framework.
• Lead local Business Reviews and deliver compelling, ROI-focused presentations to C-level executives.
• Act as the primary point of contact for local Managed Service Providers (MSPs) and vendor networks.

Requirements

• Enterprise Experience: You have a proven track record in Strategic Account Management or Enterprise Sales, ideally with experience managing complex, major accounts.
• Strategic Vision: You possess the ability to transform a high-level framework agreement into a detailed, long-term strategic plan that perfectly aligns with your client's business objectives.
• Commercial Acumen: You have a deep understanding of contract profitability and a talent for articulating ROI and the value delivered at every stage of the customer journey.
• Hunter-Farmer Mindset: You bring a proactive mindset for "farming" within large organizations; you genuinely enjoy hunting for new expansion opportunities and mapping out new departments within an existing account.
• Executive Communication: You have exceptional skills in crafting and delivering strategic, ROI-focused presentations that resonate with C-level executives and key decision-makers.
• Sales Excellence & Data Discipline: You show strong discipline in MEDDIC fundamentals and maintain a data-driven approach to CRM management, ensuring predictable forecasting.
• Project Management Skills: You have the ability to structure complex deployments into clear, manageable projects with precise milestones and deadlines.
• Languages: You have full professional proficiency in both English and German.
• Mobility: You bring a willingness to travel regularly within your home country (at least once a month) to build strong, in-person relationships if you are not co-located with your clients.

Benefits

• 30 days of vacation per year.
• Employee Stock Options so you can profit from the business as we grow it.
• Malt sabbatical: After three years, every Malter is entitled to a one month paid sabbatical leave.
• Free books: If you’re interested in learning more about any topic relevant to Malt’s business, just tell us the books you’d like to read, and we’ll order them for you.