Own the positioning, messaging, and narrative for carrier, OEM, and reseller audiences and collaborate with the PMM team to strengthen Hiya’s overall story
Drive competitive and market intelligence and build deep audience insights (personas, journeys, motivations) to shape differentiated messaging, GTM priorities, and product roadmap
Partner with Sales, Business Development, and Marketing to win new business and expand existing accounts through tailored campaigns, enablement, and executive-ready collateral
Position Hiya’s AI capabilities as a strategic advantage for partners and leverage AI tools to work smarter and faster
Plan and execute product launches with tight cross-functional alignment, clear collateral, and post-launch learnings
Build scalable playbooks and processes that capture what’s repeatable while tailoring for what’s unique
Represent Hiya externally — from events to executive meetings — with polished, persuasive narratives
Relentlessly focus on the highest-impact opportunities to move the business forward and establish Hiya as the authority in voice intelligence
Work hand-in-hand with Product, Sales, Business Development, and fellow PMMs; report to the Director of Product Marketing as an individual contributor
Requirements
5-8+ years of experience in B2B SaaS product marketing with a track record of driving positioning, messaging, and GTM strategy
Executive presence with strong storytelling skills: distill complex ideas into clear, compelling narratives that influence senior stakeholders
Strategic and executional — from shaping the big idea to building the deck, brief, or campaign — with a sharp ability to prioritize
Curious and empathetic: skilled at building personas, mapping journeys, and understanding audience motivations
Builder’s mindset: create playbooks and processes that capture what’s repeatable while tailoring for what’s unique
Metrics- and AI-driven: define success, measure it, and use data and AI tools to sharpen strategy and work smarter
Strong cross-functional collaborator, able to influence without authority and thrive in a fast-moving environment
Comfortable representing Hiya at events, trade shows, and in-person meetings
Telco or carrier experience is a plus
Willingness to travel ~10–15% for industry events and carrier meetings
Benefits
Equity compensation
401K program with 3% match through Fidelity Investments
Self managed vacation plan
15 Paid holidays including Recharge Days
100% covered medical, dental, and vision for the employee and 50% coverage for dependents
Flexible spending, health savings accounts and Pretax dependent day care savings plan
Paid parental leave
Voluntary Life and AD&D, and Accident insurance options
Employer-paid life insurance
Employer-paid long-term disability coverage (in qualifying states)
Donation Matching for a charity of your choice (up to $1,000/ year)
$1,000/year reimbursement in Professional Development funds
Hybrid, 2 days per week in our Seattle office
~10–15% travel for industry events and carrier meetings
Job title
Senior Product Marketing Manager – Global Partner Audience
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