Account Manager managing and developing client relationships in the cybersecurity sector. Responsible for sales management and optimizing customer satisfaction through various cybersecurity services.
About the role
- Senior Manager responsible for building OEM partnerships in Transport division of Lloyds Banking Group. Leading onboarding processes, ensuring collaboration, and driving business growth with OEMs.
Responsibilities
- Building and managing strategic partnerships with Original Equipment Manufacturers (OEMs)
- Leading the onboarding and go-live process for new partnerships
- Ensuring seamless integration and strong collaboration across LBG
- Developing solutions that meet OEM requirements while supporting the vision to evolve beyond finance and leasing
- Delivering financial and non-financial targets agreed in the operational plan/P&L
- Cultivating strong relationships across all customer demographics
- Ensuring compliance and regulatory oversight in line with LBG's policies, procedures, and requirements
- Maximal individual performance levels of team members through coaching and mentorship
Requirements
- Strong relationship management, influencing and negotiation skills
- Solid understanding of how an OEM operates and knowledge of UK marketplace
- Understanding of key retention initiatives
- Ability to drive the change agenda across colleagues and external partners
- Demonstrates innovative thinking to support the design and successful implementation of change initiatives
- Proven ability to shape and drive Profit & Loss / budget management
- Market knowledge to support onboarding and ongoing development and growth of partner
- Understanding of Digital customer journeys and retention correlation
- Understanding of EVs and overall marketplace dynamics
- Excellent analytical and problem-solving skills
- Ability to identify, assess, monitor, control and mitigate risks
Benefits
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes including free shares
- Benefits you can adapt to your lifestyle, such as discounted shopping
- 30 days holiday, with bank holidays on top
- A range of wellbeing initiatives and generous parental leave policies
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