Account Manager leading content marketing campaigns at Mediaplanet. Combining research, sales, and client management to deliver measurable value to partners.
About the role
- Account Manager supporting Commercial Underwriting sales acquisition process and handling inquiries. Balancing quality and volume while managing a book of business in a hybrid work arrangement.
Responsibilities
- Supports Commercial Underwriting in the sales acquisition process
- Provides support for new business and renewal policy account coordination, review, essential services, rating, prepare work orders for quoting and issuance of middle market business
- Serves as the point of contact for agents in handling inquiries and requests
- Communicates with customers to request needed information and resolves problems
- Handles high volumes of transactions
- Balances quality and timeliness while working alongside the Underwriter to Manage a Book of Business
- Organizes work based on AM/UW Huddles, recognition of Top Agents, and territorial differences
Requirements
- Prior Commercial Market Insurance Industry experience as an Account Manager, Rater, (or similar) at an insurance carrier/agency required
- Knowledge of the following primary insurance coverage’s: Workers Compensation, Auto, General Liability, Property required
- Functional knowledge of Commercial Lines rating experience
- Strong Customer Service and Relationship Building skills
- Effective Communication Skills / Written and Verbal
- Good automation skills and strong technical ability
- Professional Demeanor
- Proficiency in Microsoft Word, Excel, and Power Point Software
- Works Autonomously
- Ability to shift work efforts quickly and make decisions in a fast past environment
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
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