Manager, R&D Thought Leadership shaping external communications for a biotech firm. Collaborating with scientists to advance R&D narratives and enhance corporate reputation.
About the role
- Senior Manager leading digital analytics at Homesite, optimizing platforms and guiding analytics team. Utilizing advanced tools to enhance customer experiences and drive strategic insights.
Responsibilities
- Lead the optimization of direct distribution quoting and servicing platforms
- Leverage advanced analytics tools such as GCP, BigQuery, Python, and R to analyze user journeys
- Identify pain points and recommend data-driven solutions to improve digital customer experience
- Oversee the collection and interpretation of web usage metrics
- Conduct A/B testing and collaborate with UX and product teams
- Mentor a team of analysts to ensure actionable insights are delivered
- Create a collaborative, performance-driven work environment
Requirements
- Demonstrated experience providing customer-driven solutions, support or service
- Demonstrated effective leadership skills
- Demonstrated experience communicating business implications of data relationships and results of financial models to multiple business partners
- Demonstrated experience in public speaking and use of appropriate presentation skills
- Demonstrated experience in managing and leading large complex projects related to analytics
Benefits
- Comprehensive medical, dental, vision and wellbeing benefits
- Competitive 401(k) contribution
- Pension plan
- Annual incentive
- 9 paid holidays
- Paid time off program (23 days accrued annually for full-time employees)
- Student loan repayment program
- Paid-family leave
Job title
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Location requirements
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