Hybrid Senior Manager, Digital Insights and Analytics

Posted 3 weeks ago

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About the role

  • Lead the optimization of direct distribution quoting and servicing platforms
  • Leverage advanced analytics tools such as GCP, BigQuery, Python, and R to analyze user journeys
  • Identify pain points and recommend data-driven solutions to improve digital customer experience
  • Oversee the collection and interpretation of web usage metrics
  • Conduct A/B testing and collaborate with UX and product teams
  • Mentor a team of analysts to ensure actionable insights are delivered
  • Create a collaborative, performance-driven work environment

Requirements

  • Demonstrated experience providing customer-driven solutions, support or service
  • Demonstrated effective leadership skills
  • Demonstrated experience communicating business implications of data relationships and results of financial models to multiple business partners
  • Demonstrated experience in public speaking and use of appropriate presentation skills
  • Demonstrated experience in managing and leading large complex projects related to analytics

Benefits

  • Comprehensive medical, dental, vision and wellbeing benefits
  • Competitive 401(k) contribution
  • Pension plan
  • Annual incentive
  • 9 paid holidays
  • Paid time off program (23 days accrued annually for full-time employees)
  • Student loan repayment program
  • Paid-family leave

Job title

Senior Manager, Digital Insights and Analytics

Job type

Experience level

Senior

Salary

$125,000 - $214,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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