Senior Manager leading digital analytics at Homesite, optimizing platforms and guiding analytics team. Utilizing advanced tools to enhance customer experiences and drive strategic insights.
Responsibilities
Lead the optimization of direct distribution quoting and servicing platforms
Leverage advanced analytics tools such as GCP, BigQuery, Python, and R to analyze user journeys
Identify pain points and recommend data-driven solutions to improve digital customer experience
Oversee the collection and interpretation of web usage metrics
Conduct A/B testing and collaborate with UX and product teams
Mentor a team of analysts to ensure actionable insights are delivered
Create a collaborative, performance-driven work environment
Requirements
Demonstrated experience providing customer-driven solutions, support or service
Demonstrated effective leadership skills
Demonstrated experience communicating business implications of data relationships and results of financial models to multiple business partners
Demonstrated experience in public speaking and use of appropriate presentation skills
Demonstrated experience in managing and leading large complex projects related to analytics
Benefits
Comprehensive medical, dental, vision and wellbeing benefits
Competitive 401(k) contribution
Pension plan
Annual incentive
9 paid holidays
Paid time off program (23 days accrued annually for full-time employees)
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