Senior Problem Manager leading global, cross - functional initiatives for technology incidents at Broadridge. Strengthening operational resilience and elevating incident management practices within ITIL framework.
About the role
- Senior Manager of Creative shaping brand storytelling and visual identity at Smarsh. Leading creative strategies and collaborating with teams for digital and marketing initiatives.
Responsibilities
- Lead creative strategy and execution across brand, digital, demand generation, and product marketing initiatives.
- Translate complex technology concepts into clear, visually compelling storytelling that resonates with customers, partners, and employees.
- Leverage AI and emerging design technologies to scale creative capabilities, enhance efficiency, and accelerate content production while maintaining quality and originality.
- Develop and own the brand identity system, ensuring consistency and evolution across all channels and audiences.
- Inspire, mentor, and direct designers and agencies to deliver world-class creative that drives engagement and business impact.
- Own the creative budget and resource planning, ensuring efficient allocation and ROI across campaigns / initiatives.
- Collaborate cross-functionally with BU marketing leads, and senior stakeholders across product, and executive teams to build unified, insight-driven campaigns and align creative strategy with broader business goals and customer insights.
- Champion creativity grounded in data, bringing both originality and measurable results to every project.
- Stay ahead of design, storytelling, and technology trends to ensure our brand remains modern, differentiated, and relevant.
- Manage project timelines, budgets, and resources effectively.
Requirements
- Proven experience as an Art Director or in a senior design role, preferably in the tech industry. 10+ years of experience in art direction, visual design, or creative leadership roles.
- Strong portfolio showcasing digital design, branding, and UX/UI projects.
- Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign), Figma, Canva, and motion design tools.
- Experience working on SaaS, software, AI, or tech-related projects is a plus.
- Knowledge of UI/UX principles, web design, and front-end development concepts.
- Strong leadership, communication, and project management skills with experience guiding creative teams.
- Experience managing the work of the internal team as well as external agencies.
- Ability to travel up to 20% internationally, as required.
- Ability to balance creativity with business objectives and adapt to evolving project needs.
- Ability to work in fast-paced, global environments and meet tight deadlines.
- Understanding of design systems, accessibility standards, and responsive design.
- Bonus: Familiarity with 3D design, AR/VR, or interactive media.
Benefits
- Collaboration
- Leading cloud infrastructure platforms
- Latest in AI/ML technology
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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