Treasury Services and Digital Banking Specialist supporting banking officers in Oklahoma City. Implementing and maintaining treasury services and digital banking platforms for clients.
About the role
- Senior Implementation Manager overseeing national implementation of Sentrex clinics and pharmacies across Canada. Leading project management, stakeholder engagement, and operational excellence in healthcare settings.
Responsibilities
- Lead national rollout of new infusion and specialty clinics, overseeing end-to-end planning, launch execution, and stabilization.
- Develop and track implementation roadmaps, timelines, and key milestones (construction, IT, HR, QA, PSP, and pharmacy readiness).
- Coordinate cross-functional teams (construction, IT, QA, operations, and PSP) to ensure timely delivery and launch alignment.
- Review and approve clinic floorplans, equipment lists, and operational readiness checklists.
- Lead integration of software applications into operational processes, as required, with documentation and training.
- Collaborate with internal stakeholders to validate compliance with security, data, and audit requirements.
- Partner with vendors and internal stakeholders to drive automation, reporting, and data governance enhancements.
- Define, document, and optimize workflows, SOPs, and implementation playbooks.
- Monitor clinic performance during ramp-up and stabilization, identifying risks and process gaps.
- Lead lessons-learned sessions and continuous improvement initiatives.
- Facilitate Business reviews to perform analysis of existing current state and future state processes and business solutions.
- Collaborate with various stakeholders to obtain requirements and translate needs and high-level technical specifications to ensure that operational requirements are accurately represented.
- Serve as a senior liaison with internal and external partners (sponsors, PSPs, physicians, landlords, vendors).
- Communicate project status, risks, and key decisions to executive leadership.
- Manage escalations, ensuring proactive issue resolution.
- Support, and coach, Implementation Managers and cross-functional coordinators.
- Drive accountability and professional development within the Clinic Implementation team.
Requirements
- Bachelor’s Degree or comparable work experience
- 7+ years’ experience in healthcare operations, project management, or clinical implementation.
- Proven experience leading large, multi-site healthcare or pharmaceutical launches.
- Strong knowledge of workflows, IT systems, and operational compliance.
- Excellent leadership, communication, and stakeholder-management skills.
- PMP or equivalent certification is an asset.
- Advanced knowledge of Excel, Smartsheet, and project reporting tools.
- Critical thinking, judgement, strong analytical, conceptual, and problem-solving skills with a demonstrated track record of delivery on various design projects
- Excellent listening and facilitation skills
- Proven customer facing and facilitation experience
- Impeccable written and spoken communication skills
Benefits
- Competitive Salary and generous vacation entitlement
- Wellness Program (5 paid days off for your well-being!)
- Paid Sick Days
- Competitive Benefits Package including Dental & Extended Health Benefits, AD&D, LTD & Employee/Dependent Life Insurance
- Employee & Family Assistance Program
- RRSP Matching Program
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
AI Implementation Engineer at LeapXpert developing and deploying AI agents and solutions. Collaborating with diverse teams to enhance business communication through innovative AI strategies.
Engagement Manager overseeing SaaS implementations at Workday, ensuring alignment between teams and clients. Leading projects with a focus on change management and business value during client onboarding.
Intermediate level technician executing established technical service procedures for NCR Atleos. Supporting basic IT functions on client sites and resolving technical issues.
Content Implementation Specialist improving interactive web products for legal document creation at LawDepot. Collaborating within teams to enhance user engagement and quality of offerings.
Project Implementation Manager focusing on cloud - based software solutions for logistics optimization. Collaborating with customers to understand and visualize their requirements while defining and testing solutions.
Implementation Manager overseeing GxP customer rollouts in biotech at Benchling. Driving implementations and ensuring compliance for a growing portfolio of clients in regulated environments.
Implementation Consultant managing customer onboarding and relationships for Smartly's payroll solutions across New Zealand. Ensuring streamlined processes and high customer satisfaction in a hybrid work environment.
Associate Manager for Product Implementation at SpotOn, managing a team to support restaurant tech solutions. Overseeing deployment and client success for restaurant integrations and satisfaction.
RCM Implementation Consultant guiding healthcare clients through onboarding with AdvancedMD's Revenue Cycle Management solutions. Overseeing implementation and ensuring successful transitions for clients.