Dayforce Benefits Implementation Consultant at EnForce Consulting supporting Ceridian Dayforce Benefits deployment. Leading all phases of the implementation lifecycle including testing and post - go - live support activities.
About the role
- Associate Manager for Product Implementation at SpotOn, managing a team to support restaurant tech solutions. Overseeing deployment and client success for restaurant integrations and satisfaction.
Responsibilities
- Lead and coach a small team of specialists, providing guidance, feedback, and professional development.
- Monitor workloads and prioritize assignments to ensure balanced capacity, efficiency, and on-time delivery.
- Oversee day-to-day operations to ensure timely delivery of team objectives.
- Serve as the primary escalation point for technical or process-related issues.
- Prepare reports and updates on team performance metrics for senior management.
- Participate in hiring, onboarding, and training of new team members.
- Collaborate with cross-functional teams and clients to ensure clear understanding of requirements and project status.
- Maintain professional, solution-oriented communication to foster positive client relationships.
- Coordinate timelines across teams and functions to ensure initiatives and deliverables are completed on schedule.
- Track progress, ensuring milestones and deadlines are met.
- Report project status, risks, and dependencies to the leadership.
- Identify process inefficiencies and recommend improvements to enhance workflow efficiency and effectiveness.
- Conduct quality checks to maintain consistency and adherence to standards.
- Promote team efficiency through ongoing process improvements and knowledge sharing.
- Oversee execution of integration deployments by the team.
Requirements
- 5+ years of professional experience in customer success or related roles.
- 1+ year of experience managing and developing high-performing teams.
- Experience in fintech or SaaS environments preferred.
- Strong leadership and team management abilities, including coaching and mentoring.
- Excellent communication and interpersonal skills for interacting with team members and stakeholders.
- Solid organizational and time management skills, with attention to detail.
- Analytical and problem-solving skills to identify issues and recommend solutions.
- Knowledge of relevant tools, systems, and industry practices.
- Ability to adapt to changing priorities and manage multiple projects concurrently.
- Extensive experience in software integrations, restaurant operations, and POS systems.
Benefits
- Offers Equity
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Oracle Finance Implementation Consultant focusing on Oracle Financials software implementations at PwC. Assisting clients in process improvement and developing skills in business applications.
Experienced Zendesk Implementation Consultant partnering with enterprise customers for successful software adoption. Guiding onboarding and optimising Zendesk solutions in a hybrid work model.
SAP BRIM SOM and CI Implementation Manager responsible for leading project execution, stakeholder coordination, and process improvements for client digital transformation.
Client Implementation Specialist providing expertise in client onboarding and documentation management for international private banking. Responsibilities include collaboration, compliance, and process improvement.
Implementation Specialist responsible for executing MRO’s ROI solutions and training users at client sites. Managing workflow and ensuring effective implementation for the Exchange Manager platform.
Implementation Consultant ensuring delivery of Aladdin Accounting solutions while collaborating with clients and managing implementations. Requires 3 - 7 years in consulting or investment accounting.
Implementation Specialist configuring and supporting benefit technology solutions for HUB International clients. Ensuring accuracy in system functionality and effective client communication.
Identifies and delivers application and service implementations for CDL software. Provides consultancy service, ensuring high standards and collaboration within the team.
Implementation Consultant working with the commercial team configuring the Vuelio platform for client requirements. Requires project management skills and customer support experience to ensure successful implementations.