Content Implementation Specialist improving interactive web products for legal document creation at LawDepot. Collaborating within teams to enhance user engagement and quality of offerings.
Responsibilities
Support the migration of legacy files into a new internal platform and contribute to ongoing system improvements
Implement high-quality products using in-house tools in alignment with defined acceptance criteria
Build and refine interactive questionnaires and document templates that guide customers in creating customized legal documents
Support colleagues by assisting with product launches, publishing updates, and setting up or taking down experiments
Analyze product performance to improve usability and conversion
Research, create, and promote best practices for building and enhancing web products
Execute project plans, track deliverables, and coordinate scope changes with project owners
Collaborate with our Legal, Research, Design, Development, and QA departments to deliver products that are both user-friendly and legally sound
Conduct peer reviews to maintain quality and consistency across products
Improve CMS platforms and work with the Development team to bring enhancements to life
Requirements
Post-secondary education in Web Development (ex. DMIT), Information Technology, Writing, Communications, Business, Library and Information Studies, or other relevant fields
Ability to learn, utilize, and troubleshoot various types of CMS platforms
Ability to identify opportunities and suggest new ideas
Self-driven with the ability to work both independently and as part of a team
Excellent written and verbal communication skills
Ability to identify and prioritize high-impact business objectives
Experience with low-code or web design knowledge would be an asset
Ability recognizing system constraints and working with cross-functional teams to improve workflows or functionality
Benefits
Excellent total compensation package
Comprehensive health and dental benefits, plus an additional Health Care Spending/ Personal Spending Account
Great work life balance (37.5 hour work weeks, flexible schedules, ability to bank hours)
Three weeks paid vacation, plus bonus personal days
Continuous learning opportunities, including LinkedIn Learning subscriptions and training budgets
Company share plan
Free catered lunches for the entire office
Monthly social events for team members to enjoy (think axe throwing, rock climbing, board games, food trucks, trivia contests, and charitable activities)
Casual work environment
Personal offices for focused work and to have your individual space (plus collaborative workspaces for when you want to meet with the team)
Free and easily accessible parking
Hybrid working arrangements for balance between getting work done at home and engaging with others in the office
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