Payroll Implementation Specialist leading end - to - end Payroll onboarding and activation for new logo customers. Ensuring successful implementations and managing project scope and customer coordination through go - live.
About the role
- Treasury Services and Digital Banking Specialist supporting banking officers in Oklahoma City. Implementing and maintaining treasury services and digital banking platforms for clients.
Responsibilities
- Responsible for the timely & accurate implementation and maintenance of customer service forms
- Crosstrain and become a backup on platform set ups and customer WebEx trainings
- Responsible for a full understanding and knowledge of our treasury products and services
- Assist with account analysis billing, creation and maintenance of various reports
- Displays strong communication skills, proficiency and professionalism in explaining and administering products/services
- Assists Treasury Management Officers with researching and resolving operational issues
- Provides feedback to Treasury Services and Digital Banking Management regarding the success/deficiencies of existing products and processes
Requirements
- Minimum of 2 years banking experience
- Excellent customer service skills
- Critical thinking skills
- Must work well under stress and deadlines
- Ability to multi-task, organize and prioritize
- Ability to acquire an understanding of Treasury products and services
- Proficient in Microsoft Office
- Knowledge of, or the ability to quickly learn, banking software applications
- Bilingual (Spanish) a plus
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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