Hybrid Senior Implementation Consultant

at USCIS

• Job title: Senior Implementation Consultant
• Job type: Full Time
• Experience level: Senior
• Salary: Not specified
• Degree requirement: Bachelor's Degree
• Tech skills: SQL
• Location requirements: Hybrid, Madrid, Spain

About the role

• Senior Implementation Consultant leading complex Data Solutions integration on Morningstar’s Direct Platform. Collaborating with stakeholders to implement scalable solutions that drive business value.

Responsibilities

• Act as a strategic partner to clients and internal teams, managing complex functional and technical requirements from scoping to delivery.
• Build and maintain strong client relationships through regular engagement, including in-person meetings and travel as needed.
• Serve as a subject matter expert on Morningstar data, services, or reporting capabilities, designing high-impact solutions tailored to client needs.
• Interpret and apply Morningstar’s research and analysis to enhance client-facing solutions with insight-driven recommendations.
• Deliver complex and multi product, multi region client projects.
• Lead cross-functional projects, ensuring alignment with agile methodologies (e.g., Scrum) and best practices.
• Define, document, and validate comprehensive business and technical requirements for data or reporting solutions.
• Provide strategic oversight of project health, communicating status, risks, and mitigation strategies to stakeholders.
• Drive decision-making processes that balance business needs with technical trade-offs to deliver future-proof solutions.
• Ensure seamless transition and knowledge transfer to client service teams, establishing support models and documentation.
• Support the rollout of new initiatives, ensuring visibility, alignment, and enablement across teams.
• Mentor junior team members, fostering professional development and team capability.
• Identify opportunities for innovation, automation, and process improvement within project delivery or reporting workflows.

Requirements

• Bachelor’s degree required; advanced degree preferred
• 2–3 years of project management experience; QA or development experience a plus
• Strong client focus with excellent organizational and multitasking skills
• Effective communicator with strong presentation skills, both written and verbal
• Self-motivated, creative, and strategic thinker with sound problem-solving abilities
• Technical aptitude and quick learner; able to understand and explain systems and data flows
• Strong analytical skills with a passion for data and product integration
• Comfortable with ambiguity and skilled at leading through change
• Detail-oriented with a proactive approach to risk management and stakeholder coordination
• Collaborative mindset with the ability to build strong relationships across teams
• Solid understanding of software development processes and methodologies
• Familiarity with investment products, market trends, and the financial services industry
• Knowledge of technologies such as JSON, XML, HTML, SQL, and relational databases is a plus
• Additional languages (e.g., French, Spanish, Italian) are a plus

Benefits

• Hybrid work environment with four days in-office
• Tools and resources to engage meaningfully with colleagues