BH
Beth Israel Lahey HealthMedical Secretary
Medical Secretary providing essential administrative support in patient care at Beth Israel Lahey Health. Managing appointments, patient records, and communications in a busy medical office.
About the role
- Manage follow-up, documentation, and CRM upkeep in HubSpot to maintain sales pipeline momentum
- Handle email, messaging, and sometimes initiate contact with prospects
- Prepare for and document calls/meetings to ensure seamless workflow
- Own calendar management, scheduling, and anticipate executive needs
- Organize projects and workflows using Asana, Notion, Google Drive, and Slack
- Book travel, manage logistics, and proactively handle tasks before they are requested
- Support both professional and personal aspects of the executive’s commitments as required
- Track performance using dashboards and metrics and optimize team efficiency
- Implement AI tools and automation to streamline workflows
- Continuously identify opportunities to improve processes and reduce friction
Requirements
- At least 5 years in executive support, sales operations, or hybrid roles, preferably in tech, AI, or investment sectors
- Proven experience with HubSpot, Asana, Notion, Slack, Google Workspace, and AI/LLM tools
- Strong project management and organizational skills
- Ability to work independently
- Exceptional communication skills and high emotional intelligence
- Passion for AI, technology, and mission-driven work
- Comfortable managing structured processes and dynamic, unpredictable executive needs
- Obsession with efficiency and using AI tools to improve workflows
- Curiosity and adaptability to experiment with new technologies
- Ability to create order from chaos while supporting a fast-paced, entrepreneurial environment
- Growth mindset and eagerness to learn and take on challenges
- Strong attention to detail, metrics, and structure, with flexibility for unconventional executive needs
- Willingness to work Monday–Friday 9AM–6PM Puerto Rico Time (AST) / 9PM–6AM Philippine Time and adaptable to graveyard shifts as needed
Benefits
- Environment that nurtures learning and provides opportunities for growth
- Opportunity to make an impact on fast-growing startups and dynamic companies
- Meaningful work & Growth: We take every opportunity to stretch ourselves and deliver an excellent client experience
- Employee as our biggest asset: We are genuinely invested in our people’s career and welfare
- Global reach & local impact: Get to work with high-growth startups and dynamic companies from the comfort of your own home
- Powering global startups: We’ve created 1,400 Filipino jobs that empower global start-ups to focus on growth
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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