BH
Beth Israel Lahey HealthMedical Secretary
Medical Secretary providing essential clerical support at BILH Primary Care in Manchester. Responsible for high standards of customer service and managing various administrative tasks.
About the role
- Greet patients in person and over the phone in a courteous and professional manner
- Schedule, confirm, and manage patient appointments using electronic health records (EHR) systems
- Register new patients and update existing patient information
- Handle incoming calls, messages, and faxes, ensuring timely communication between patients and providers
- Process insurance information and verify eligibility
- Collect co-pays and process payments
- Maintain organized and confidential patient records
- Prepare and manage correspondence, reports, and medical documents
- Coordinate referrals to specialists and follow up on authorizations
- Support medical staff with administrative tasks as needed
Requirements
- High school graduate
- Minimum of one year’s experience as a medical assistant in a medical practice environment desirable
- Certification as a medical assistant desirable
- Graduate of accredited secretarial training school preferred
- Knowledge of medical terminology, word processing equipment, and personal computers
- Two years of experience in a busy medical practice setting preferred
- Working knowledge of insurance regulations and form completion
- Excellent communication and interpersonal skills.
Benefits
- Health insurance
- 401(k) matching
- Paid time off
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
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