About the role

  • Lead and support the implementation, configuration, and optimization of ServiceNow ITSM modules
  • Collaborate with stakeholders to analyze service delivery processes
  • Translate business needs into technical designs
  • Work closely with cross-functional teams
  • Stay current with ServiceNow platform updates

Requirements

  • Minimum of 4 years of experience managing and configuring ServiceNow ITSM modules
  • Deep understanding of ITIL best practices
  • Strong analytical skills
  • Proven ability to gather and translate business requirements
  • Hands-on experience configuring workflows and business rules
  • Fluent in Portuguese and English

Benefits

  • Flexibility to enable a better work–life balance
  • Local programs that promote professional growth
  • Career acceleration programs
  • Empowering environment with autonomy
  • Health and life insurance
  • Employee referral program with bonuses

Job title

Senior Developer – ITSM, ServiceNow

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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