Clinic Manager overseeing daily operations and patient care at Medcor's occupational health clinic. Collaborating with key stakeholders to ensure effective clinic workflows and logistics.
About the role
- Establish and nurture strong relationships with both internal and external teams
- Prioritizing the business and technical requirements of our clients in every decision
- Conduct in-depth technical assessments focusing on configuration
- Provide expert consultation and product demonstrations
- Perform internal reviews and reviews with the customer’s executive management to close out the engagement
- Coordinate the use of Zendesk resources to ensure effective implementation and ongoing client support
- Partner with account teams and management to drive continuous improvement
Requirements
- Deep knowledge of Zendesk products
- At least 5 years of technical experience in complex customer environments
- Proven ability to mobilize teams and drive actions that lead to organizational and customer success
- Expertise in service management, operational support, customer experience management, and business development
- Experience in external enterprise customer-facing roles as a technical lead
- Knowledge of SaaS implementations, customer use cases and logic-based workflows
- Ability to develop alternative solutions through lateral thinking and technical curiosity
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- bonuses
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Clinic Manager overseeing operations in a worksite health & wellness clinic for Medcor. Responsible for patient care and collaborative health service functions in a team environment.
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