Hybrid Senior Account Executive

at 1000heads

• Job title: Senior Account Executive
• Job type: Full Time
• Experience level: Senior
• Salary: A$75,000 - A$85,000 per year
• Degree requirement: No Education Requirement
• Location requirements: Hybrid, Sydney, Australia

About the role

• Senior Account Executive supporting client services to deliver digital, social and experiential campaigns. Involvement in client meetings, project management, and industry trend updates in Sydney.

Responsibilities

• Assists and supports the operations of client accounts on a day-to-day basis, working alongside internal teams
• Demonstrates a thoughtful understanding of the client’s business, customers, brand, and challenges
• Aids in the development and project management of campaign and briefings
• Assists in account administration duties such as scheduling meetings, chasing assets, following up on client comms, stakeholder coordination, event development etc.
• Attends and moderates meetings, preparing and/or bringing necessary status documents and providing comprehensive recap and next steps to the internal team via our internal tool, ClickUp
• Building client relationships; listen to and understand individual client requirements and consistently meeting if not exceeding their expectations;
• Confidence to talk in both client meetings and internal planning meetings, demonstrating an understanding of the industry and the client brand.
• Ability to be thorough and right detailed briefs for internal teams, as well as ask the right questions and extract all relevant information from client briefs.
• Fosters a positive relationship with key team members at all levels of the client organisation
• Works cross-functionally with all departments, including Relationships, Community Management, Strategy, Creative and Insights
• Stays up-to-date on industry trends, business opportunities, and best practices
• Able to work independently and effectively manage up to the Group Account Director
• Identifying new business and campaign opportunities within client portfolio

Requirements

• This is a hybrid role, with 3 days per week in office required. You must reside in one of our office locations: Sydney, or Melbourne
• Agency experience ideally with social media and/or influencer experience
• Account management or project management experience; strong advantage if you have a background in account management within the social and/or influencer space
• Strong written, verbal communication, and presentation skills
• Strong advantage if you have experience building social communities and/or community management