Lead and scale inbound sales team for Sleek, focusing on converting leads in Singapore. Develop relationships and improve customer experience while managing pipeline in HubSpot.
Responsibilities
Lead by example to help create a high-performing, engaged and scalable inbound sales team for Sleek in Singapore.
Convert inbound leads into new business, using your experience and skills to improve upon existing lead conversion ratios.
Become a specialist in Sleek’s market and Sleek’s offerings, thereby adding value to all leads (converted or not).
Through your above-average listening and communication skills, provide a professional and delightful experience to prospects, helping to grow word of mouth and brand value for Sleek in SG.
Team up with the amazing Sales Team in SG, collaborating, sharing constructive feedbacks and sales tactics in an empathetic and patient manner.
Maintain a clear and tidy pipeline of opportunities in HubSpot, ensuring reporting is timely and accurate.
Identify and communicate improvement opportunities (processes, pitch, pricing, ..) to SG Country Manager, Sleek’s Head of Sales and Sleek’s CRO.
Requirements
To do this, you will have a minimum of 6-8 years experience in Sales and based in Singapore.
Ideally, most of your recent sales experience will have been in a hunter or closing role and you will have held your last two roles for at least 18 months (barring exceptional circumstances).
Most of your selling experience will have been in B2B or SaaS and/or services similar to what Sleek offers in Singapore.
Behavioural fit is also important at Sleek, and we will be looking for candidates that have a proven track record of embodying the below attributes in their recent roles:
Ownership: This shows reliability and helps build trust within the team. We move fast and need to know that everyone will see things through to completion and proactively help to get things back on track when challenges arise. Accountability is really important to us.
Humility: There is so much we don’t know. Humility allows for open-mindedness to feedback and a willingness to learn from others. It paves the way for collaboration and creates a positive work environment. It is a key ingredient of self awareness and emotional intelligence.
Structured thinking: Our business is complex with many layers (many services, many countries, many cultures). Regardless of whether you’re more analytical or creative in nature, being able to show sound judgement is important to us. It ensures solutions are pragmatic and balance the needs of the organisation, team and customers.
A great listener: Our prospects need to feel heard and understood by you. You will present in a kind, calm, warm, attentive manner - working cooperatively to help solve the needs of our potential customers and never interrupting them.
Data driven: We are a data rich business with ~15,000 small customers. Each decision we make can impact many more people than we realise - so it’s critical that we use sound data to support our strategies and review the success of our initiatives.
Can have tough conversations in a positive way: It’s not a matter of if, but when difficult interpersonal situations arise. Disagreement, conflict and disappointment are a given in a fast moving business where people care about their work. People that proactively have tough conversations with kindness build empathy, trust and great working relationships.
Benefits
Humility and kindness: Humility is a core attribute we hire for, which means we have a culture of not taking ourselves too seriously and being able to laugh. Kindness is also incredibly important. We are committed to creating and nurturing a diverse and inclusive environment.
Flexibility: You’ll be able to work from home 2-3 days per week. If you need to start early or start late to cater to your family or other needs, we don’t mind, so long as you get your work done and proactively communicate. You can also work fully remote from anywhere in the world for 1 month each year
Financial benefits: We pay competitive market salaries and provide staff with generous paid time off and options to work remotely up to 30 days a calendar year. Additionally, you’ll be able to access our HK$ 7,000 pa flexi benefits scheme for home office equipment or health and fitness expenditure. Certain staff at Sleek are also eligible for our employee share ownership plan and can share in the upside of our stellar growth trajectory as we work toward listing on a prominent stock exchange in the Asia Pacific region.
Personal growth: You’ll get a lot of responsibility and autonomy at Sleek - we move at a fast pace so you’ll be making decisions, making mistakes and learning. There’s also a range of internal and external facing training programmes we run. We’re also at the forefront of utilising AI in our space and are developing a regional centre of AI excellence. It is our intention that if you leave Sleek, you leave as a more well-rounded person and professional.
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