FL
FleetPrideOutside Service Sales Representative
Outside Sales Representative responsible for managing and growing core accounts for FleetPride. Focusing on delivering world - class customer experience and maximizing retention.
About the role
- Support clients with employee engagement, internal communications and change management assignments.
- Work with world-renowned brands to deliver integrated communications focused on the employee experience.
- Contribute to employee communication strategies and campaigns.
- Engage with clients and participate in client meetings.
- Develop messaging and content; create presentation materials.
- Conduct research and continue to build Zeno’s growing Employee Engagement offering.
- Manage projects, oversee quality, ensure deadline and budget adherence.
- Translate strategic priorities into compelling communications tailored to specific audience segments.
- Monitor performance metrics, spot trends, and optimize communications.
Requirements
- Minimum 3 years of experience in corporate communications, public relations, or a related field.
- Skilled at writing/editing and project management; exceptional writing/editing skills across a wide variety of client deliverables – including communications plans, scripts, talk tracks, and thought leadership pieces.
- Detail-oriented.
- Strong understanding of internal communications tools/channels, employee engagement, executive/leadership communications, change management and thought leadership.
- Learns client tone of voice, brand standards and applies them consistently.
- Familiar with SEO best practices and writing for digital properties (e.g., blogs, newsletters, emails).
- Translates strategic priorities into compelling communications tailored to specific audience segment.
- Brings critical and creative thinking to solve communications challenges and meet objectives.
- Strong organizational skills and the ability to identify competing priorities/escalate when appropriate.
- Results-driven with the ability to manage multiple priorities, work against tight deadlines, troubleshoot and propose solutions.
- Comfortable delegating responsibilities both above and below your level, overseeing quality, and ensuring deadline and budget adherence.
- Strong business acumen, demonstrating understanding of financial reports, ability to draft scopes of work and contribute to budget development.
- Understanding of internal communications tools and technology (ex: Firstup/SocialChorus, Qualtrics, Workplace, Yammer, SharePoint, etc.).
- Experience working directly with clients and actively participating in client meetings; professional presence.
- Understanding of performance metrics, optimization and ability to spot trends.
- Demonstrates the ability to think strategically and holistically about client programs; can see the big picture while also managing daily details of multiple accounts.
- Be committed to learning about communications and employee engagement trends.
- Ability to coach, mentor, and support more junior staff.
- Be willing collaborator and contributor; quick on your feet; excited to learn; not afraid to ask questions or make suggestions/recommendations.
- Willing to travel when needed.
Benefits
- Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.
- Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.
- We offer a variety of medical, dental and vision insurance with prescription plans.
- Short and long-term disability.
- Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best-in-class employee assistance program.
- Employees are encouraged to bring their authentic self to Zeno and participate in our employee resource groups which build communities for sharing and support.
- Generous vacation, paid holidays and self-care time.
- 401(k) plan.
- Pretax flexible spending accounts.
- Tuition assistance.
- Life insurance.
- Free access to a certified financial coach.
- ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.
- These and other benefits are available to non-temporary employees in the US.
Job title
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Degree requirement
No Education Requirement
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