Salesforce CPQ Administrator for cybersecurity company maintaining Salesforce CPQ implementation. Collaborating with BSAs and resolving production issues in a hybrid work setup.
Responsibilities
Working with BSAs to maintain and enhance our Salesforce CPQ implementation
Developing a detailed understanding of CRM core application architecture and how Salesforce CPQ integrates with other systems, including NetSuite
Managing production issues related to CPQ and Advanced Approvals
Identifying and implementing operational improvements, enhancements, and customizations
Mitigating risks associated with projects, having a high technical complexity
Acting as a SME in the discovery and investigation of critical production problems
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