Sachbearbeiter:in Verwaltung BVG managing administrative tasks for client portfolios in a hybrid work setup. Collaborating with stakeholders and answering client inquiries in a professional environment.
About the role
- Senior Administrator handling global scientific operations and laboratory data governance for Labcorp. Providing technical consultation and support for laboratory service quotation and evaluation.
Responsibilities
- Serve as a core technical authority supporting global scientific operations, customer engagement, and laboratory data governance.
- Provides advanced technical consultation during quote development.
- Ensures laboratory and system accuracy across RFPs and Quantum entries.
- Partners cross‑functionally to uphold scientific and operational excellence.
- Reviews clinical protocols, SOWs, sponsor templates, and related documents to ensure precise analyte selection for RFPs and Quantum system entries.
- Assesses new test feasibility and ensures accurate and compliant quotation development.
- Participates in or leads technical discussions with internal stakeholders to clarify analyte requirements, explain laboratory processes, and support accurate service scoping.
- Serves as the primary point of contact for the New Test Feasibility process, including facilitating daily cross‑functional meetings with Medical Affairs and Scientific teams.
- Researches assay methodologies, industry standards, and feasibility criteria to support evaluation of new or modified tests.
- Confirms billable triggers—including complex services—to ensure accurate downstream billing.
- Prepares, submits, and tracks Billing Request Forms (BRFs) and works with Commercial Development to produce detailed line‑item cost estimates.
- Follows up with requestors on pricing decisions, feasibility outcomes, and validation timelines.
- Develops, updates, and maintains training materials that enable accurate and consistent entry of analytes into RFPs and quotes.
- Provides targeted training to internal teams as needed to support operational accuracy and technical understanding.
- Triages incoming medical and technical requests; provides timely responses to both general and advanced inquiries.
- Serves as a global backup for equivalent roles during PTO or holidays.
- Acts as Person in Charge (PIC) or backup to the Scientific Affairs Manager when necessary.
- Ensures full compliance with regulatory requirements, Universal Precautions, and Labcorp Standard Operating Procedures.
- Maintains a complete and up‑to‑date personal training record.
- Prepares and submits monthly written reports and key metrics.
Requirements
- Bachelors, Medical Technology or Bachelors, Life Science
- Three to five years of laboratory experience.
- Knowledge of the clinical trial process.
- Labcorp experience and customer service experience is highly desirable.
- Knowledge of Excel, Outlook and Microsoft word.
- Professional designations/certifications/licenses.
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
- Casual
- PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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