BI
Baxter International Inc.Senior Analyst, Sales Enablement
Senior Analyst enhancing US sales force effectiveness at Baxter. Focus on process improvement, software/tool deployment, and supporting CRM systems.
About the role
- Act as first point of contact for assigned customer group for sales and order enquiries and order admin logistics.
- Manage orders from initial enquiry to final delivery to customers’ sites within agreed lead times, taking a proactive approach.
- Manage all order entry activities for global operations: customer order management, system input, order inquiries, follow-up, shipment scheduling and processing, and customer contact.
- Work with freight forwarders to ensure proper customs clearance and documentation are issued.
- Coordinate with other departments: credit control, planning and inventory.
- Proactively manage customer accounts, ensuring timely acknowledgement of customer orders and managing order quotations with the Sales Manager.
- Help coordinate credit maintenance, including proactive coordination of payment activity and compliance with customers’ Letters of Credit.
- Identify, expedite, or escalate any issues likely to impact agreed delivery dates.
- Identify and escalate technical issues, ensuring resolution through appropriate channels.
- Provide ad hoc customer reporting for the Sales Manager and attend team meetings to share best practice.
Requirements
- Excellent IT skills including strong Excel skills.
- Desirable but not essential understanding and Using Letters of Credit.
- Strong familiarity with ERP systems.
- Desirable but not essential understanding Logistics skills - Incoterms2000.
- Strong commercial acumen.
- Excellent communication, interpersonal and numeric skills.
- Able to work under pressure and to deadlines.
- Self-starter and team player.
- Ability to develop and maintain relevant product knowledge.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Tech skills
Location requirements
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