Sales Specialist supporting sales for Managed Services at Phoenix, focusing on client queries and proposal development. Collaborating with sales team to enhance product understanding and documentation.
Responsibilities
Support the sales team as the main point of contact for Managed Services enquiries and opportunities.
Support the delivery of product awareness and enablement training for the wider sales team.
Build your understanding of our Managed Services portfolio to confidently assist in customer conversations.
Help prepare and update sales proposals, quotes, and presentations.
Track and manage opportunities through the CRM system, ensuring all information is accurate and up to date.
Work with Service Delivery and Technical teams to gather details needed for proposals and client discussions.
Provide sales reports, follow up on quotes, and chase updates to help maximise results.
Support the ongoing improvement of Managed Services collateral, documentation, and internal knowledge.
Requirements
Strong interest in technology and enthusiasm for learning about IT Managed Services, even without prior experience.
Basic technical knowledge to understand and explain Phoenix’s services and solutions.
Awareness of Microsoft technologies and how they support modern IT environments.
Clear and confident communication skills, both written and verbal.
Ability to present information effectively in person and over Teams.
Strong organisational skills with the ability to prioritise and manage multiple tasks.
High attention to detail and accuracy in documentation and communication.
Competent in using Microsoft Office applications and CRM systems.
Willingness to learn new technologies, processes, and services.
Self-motivated, proactive, and able to manage your own workload.
Professional, positive, and collaborative approach with strong relationship-building skills.
Resilient, persistent, and committed to seeing tasks through to completion.
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