Retention Assistant responsible for ensuring customer satisfaction and retention of magazine subscriptions. Collaborating with the team to achieve KPIs and address customer concerns in Cardiff.
About the role
- Sales Research Intern at 97th Floor conducting research and analyzing marketing data for prospective clients. Collaborating with team members to develop effective sales pitches and improve internal processes.
Responsibilities
- Conduct research on industries, competitors, and market trends for prospective clients.
- Gather and analyze data from SEO and advertising tools (Ahrefs, Google Ads, Google Analytics, etc.).
- Support Account Executives in developing data-driven sales pitches.
- Help create and organize presentation decks for client pitches.
- Collaborate with team members to refine internal processes and improve efficiency.
- Attend team meetings and one-on-one check-ins.
Requirements
- Someone driven who naturally looks for opportunities to improve themselves and the team.
- Curiosity and a willingness to learn.
- Strong attention to detail and organization skills.
- Comfortable working with data, spreadsheets, and learn online tools.
- Clear communication and collaboration with others.
- A proactive mindset, someone who takes initiative and asks great questions.
- Alignment with our core values: Trustworthy, Intentional, and Creative.
Benefits
- 97th Floor Library: access to practically any book the employee would like to read; if we don’t have it, we will buy it.
- Local Ski pass access to Sundance Resort
- Thanksgiving Pass Access
- On-site gym
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