Seasonal Part Time Sales Help position at LIDS providing customer service and support in retail operations. Responsibilities include sales goals, merchandising, and store maintenance.
About the role
- Act as main point of contact for assigned group of wholesale distributors and special handling accounts including Export, Control States, Bailment
- Work closely with Division and Regional Sales Managers to troubleshoot and resolve issues or concerns
- Respond to phone calls and email inquiries from Fulfillment Warehouse, Sales Team and Distributors
- Interface with other departments to procure necessary information for sales requests
- Maintain product Holds and Allocations for assigned territory
- Review EDI orders and accurately enter non-EDI distributor purchase orders into ERP (Business Central)
- Confirm orders via file or email, and notify distributor and sales reps of any product, vintage or pricing discrepancies, revise orders as needed
- Check inventory levels, product holds and allocations, inform Manager of large orders or product shortages
- Coordinate with warehouse staff and carriers to ensure prompt pickup of orders
- Maintain item catalogs in EDI platform portal
- Resolve EDI file issues, testing, and onboarding new partners
- Other job duties as assigned to facilitate sales
Requirements
- Bachelor’s degree in related field or two to four years related experience or equivalent
- Previous wine experience preferred
- BC/NAV or ERP related systems experience
- Exceptional customer service skills with strong attention to detail
- Strong Microsoft Office with in-depth Excel skills
- Problem solving, analytical skills and capability to manage priorities and workflow in a timely fashion
Job title
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Degree requirement
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