About the role

  • Own weekly roll-ups, scenario planning, segment/territory coverage, and sales forecasting accuracy. Monitor pipeline health and highlight at-risk or stuck deals.
  • Define and evolve sales stages, funnel conversion metrics, deal cycles, and SLA adherence. Enable consistency in execution and clear visibility for leadership.
  • Maintain and optimize Salesforce architecture. Own integrations and workflows across Outreach, Nooks, and enrichment tools. Champion cleanliness, deduping, and structured data.
  • Build and maintain dashboards across key metrics — source attribution, bookings, ACV, deal velocity, strategic account activity, and persona-level coverage.
  • Collaborate with leadership to define opportunity distribution, identify market gaps, and drive segmentation strategies that align with revenue goals.
  • Track why we win, why we lose, and what signals matter most. Turn analysis into feedback loops for product, enablement, and strategy.
  • Partner across functions to identify evolving customer needs, track usage patterns, and surface signals that impact retention and expansion.

Requirements

  • Salesforce administration, reporting, and workflow configuration
  • Deep experience with sales analytics, forecasting models, and pipeline metrics
  • Strong data acumen — able to dig into raw datasets and synthesize actionable insights
  • Operational builder mentality — not just a tool user, but someone who improves systems
  • Comfortable leading meetings with sales reps and executives alike

Benefits

  • Enjoy a flexible, remote-first culture with strong mentorship and ownership opportunities

Job title

Sales Operations Manager

Job type

Experience level

Mid levelSenior

Salary

$135,000 - $155,000 per year

Degree requirement

Bachelor's Degree

Location requirements

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