Sales Operations Manager leading global proposal teams for Flex's commercial operations. Overseeing timely proposal delivery while maintaining a collaborative work environment.
Responsibilities
Manage and mentor a team of project coordinators across geographies to ensure accurate, complete, and on-time delivery of commercial proposals.
Allocate workloads effectively, foster a culture of continuous improvement, and drive high performance.
Own and continuously improve proposal coordination processes, including proactive proposal administration.
Lead bids from opportunity identification to submission and post-bid review, including resource assignment, meeting facilitation, and action tracking.
Develop bid strategies, win themes, and value propositions in collaboration with internal stakeholders.
Oversee preparation of proposal materials, including written content and supporting documentation.
Step in as a coordinator when needed to support peak periods or provide temporary coverage.
Collaborate with Sales, Solutions, IT, Marketing, Finance, Legal, and Operations to gather inputs and align priorities.
Contribute to the development and execution of proactive proposals to maintain a consistent pipeline.
Formalize reporting processes to capture field insights that inform future strategy, product development, and customer engagement.
Requirements
Bachelor’s degree in a related field or equivalent experience; Master’s or MBA preferred.
Experience working in logistics or after market services
Proven project management experience and strong organizational skills.
Ability to make persuasive presentations on complex topics to senior leadership and external stakeholders.
Strong analytical skills, including the ability to apply statistical and probabilistic reasoning to business scenarios.
Ability to define problems, collect data, establish facts, and draw valid conclusions.
Comfortable interpreting technical instructions and managing abstract and concrete variables.
Demonstrates mastery of functional knowledge and a deep understanding of related business areas.
Fluent in English (spoken and written); additional languages are an advantage.
Availability to work from the office 4 days/week Mon - Thu
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