Field Operations Industry Expert collaborating on safety best practices and training for utility operations. Developing work standards and ensuring compliance in workforce performance.
About the role
- Sales Operations Business Partner optimizing Sales Operations functions for Civica's APAC sales teams. Driving alignment and operational excellence in market strategy execution.
Responsibilities
- Act as the primary liaison between regional sales leadership and global Sales Operations
- Translate global GTM strategies into actionable regional execution plans
- Drive adoption of global sales processes, tools, and systems (including Salesforce)
- Provide training, troubleshooting, and support to regional sales teams
- Monitor compliance with global standards while ensuring regional adaptability
- Deliver reporting and insights to support pipeline management, forecasting, and productivity
- Identify performance gaps and develop data-driven recommendations for improvement
- Collaborate with cross-functional teams to support cohesive GTM execution
- Represent regional perspectives in forums related to pricing, campaigns, and process optimisation
Requirements
- Proven experience in Sales Operations, Revenue Operations, or Business Partner roles within SaaS or technology businesses
- Strong understanding of sales processes, CRM systems (preferably Salesforce), and GTM execution models
- Excellent stakeholder management and communication skills
- Analytical mindset with the ability to translate insights into action
- Experience driving adoption of global processes and systems across distributed teams
- Experience working with or selling into public sector markets (e.g. local government, healthcare, education)
- Familiarity with regional compliance and regulatory requirements impacting GTM operations
Benefits
- We're all different - and we love this about us.
- We provide an inclusive, safe, and welcoming environment to all Civicans - there are heaps of opportunities to enable you to grow and be your best.
- Giving culture - we encourage you to "give back" with benefits such as our Days of Difference leave where you can volunteer for a charity of your choice.
- Flexible Work - Flexible work – we have the technology and tools to support you to work from home and come into our offices now and then to catch up and socialise with colleagues.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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