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Benco DentalSales Operations Coordinator
Sales Operations Coordinator managing regional sales reporting and supporting achievement goals at Benco Dental. Onsite role in Pittston, PA with a focus on customer interaction and administrative tasks.
About the role
- Coordinates sales forecasting, planning, and budgeting processes used within the sales organization.
- Monitor and automate tracking of essential revenue/sales metrics to include sales cycle times, win rates, customer acquisition cost, annual recurring revenue, renewals, customer churn, customer lifetime value and pipeline velocity.
- Proactively monitors and strives to maintain high levels of quality, accuracy, and process consistency in the sales organization’s planning and activities.
- Coordinates alignment with other functions and stakeholders within the firm to deliver on needs, and develop scalable sales enablement tools and processes.
- Supports the equitable assignment of sales force quotas and ensures quotas are optimally allocated to all sales channels and resources.
- Works to ensure all sales objectives are supported in a timely fashion.
- Proactively identifies opportunities for sales process improvement.
- Works closely with sales management to inspect sales process quality and prioritize opportunities for improvement.
- Assists sales management in understanding process bottlenecks and inconsistencies.
- Monitors the accuracy and efficient distribution of sales reports and other intelligence essential to the sales organization.
- Recommends revisions to existing reports or assists in the development of new reporting tools as needed.
- Monitors the assigned sales organization’s compliance with required standards for maintaining CRM data.
- View data sets and business analytics across all departments to support informed decisions.
- Works closely with sales management to optimize the effectiveness of the firm’s technology investments, with a specific focus on implementing secure AI solutions to help scale sales team efficacy
- Coordinates training delivery with the enablement team to sales, sales management, and sales support personnel in the sales organization supported.
- Provide input to senior leadership in the development and administration of sales incentive compensation programs.
- Work with Accounting, Finance, and Human Resources, provides assistance with sales incentive compensation reconciliation and administration on an as-needed basis, or when required to arbitrate or clarify the application of sales compensation program policies and procedures.
- Manage support queue of Deal Desk Presentations and Legal Agreements including coordinating customer feedback with Sales, Contract Generation Associates and outside Legal Counsel
- Directs and support the consistent implementation of company initiatives.
Requirements
- Produce, AgTech, or related industry experience is a plus with a proven record of success in revenue generation and customer satisfaction.
- Experience leading teams into new markets, including international markets preferred.
- Solution-oriented strategic thinker with a strong bias for action, comfortable with managing ambiguity and identifying opportunities to build new processes
- Experience gathering global customer insights and translating feedback into tangible revenue generation and customer success solutions
- Detail oriented with the ability to consistently produce a high level of accuracy
- Successful record of managing cross functional teams and projects
- Affinity with sales processes, sales tools and applications such as Salesforce.com
- Strong organizational & communication abilities
- Exceptional writing & presentation skills
- Strong sense of financial accountability and ownership, with profit & loss management experience,
- Appreciation of customer and consumer needs as it relates to fresh produce, floral and ag technology and a passion for promoting a distinctive position in the marketplace
- Strong executive acumen and team player with an ability to work with people of all levels of skill
- Undergraduate college/university degree; preferably in related business, marketing, data science or communications field preferred
- 2-3 years of professional experience in revenue/sales operations initiatives and cross-functional teams.
Benefits
- Medical (PPO & HSA), dental, and vision insurance
- Paid time off including vacation, sick leave, and holidays
- Employee assistance program (EAP)
- 401k
- Profit sharing
- Free Life Free AD&D Free Disability insurance
- Tuition Assistance
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