Through your research & with estate agents, establish a 4-6 week selling price for our customer's property
Make introductions with our customers' estate agents
Ensure that our customer's estate agent is aware of the conditions of sale and any discounts or incentives offered, and the target exchange/completion dates agreed by both parties
Maintain regular and routine contact with estate agents to obtain progress updates regarding the status of our customers' property, including the number of viewings, feedback, price reductions or offers
Liaise with our own solicitors to ensure all enquiries are responded to in a timely manner
Attend weekly sales progression meetings with the regional customer teams, providing the most up-to-date information regarding the status of reservations and what actions are required to stimulate the pipeline
Work in close partnership with our regional customer sales teams to ensure all sales are moving through the pipeline in agreed timescales
Over time, visit each site within the portfolio to enhance knowledge and give better customer service
Set up new Tenancy agreements upon receipt of a reservation from the sales team
Producing Tenancy Agreements based on the terms of the reservation
Register customer deposits
Conduct referencing on our prospective Tenants
Apply for and manage credit checks for our prospective Tenants
Ensuring all Tenancies are compliant with legislation (Right to Rent Checks, Deposit Certificates etc.
Requirements
Experience of property sales progression is desirable but not essential
Knowledge of the home buying and selling process in England, Wales and Scotland would be considered an advantage, but not essential.
Understanding of the new homes sales process would also be advantageous
Excellent IT skills - knowledge of Google Workspace is preferred, or an aptitude and willingness to embrace new technology
Experience of Salesforce CRM is advantageous but not essential
Highly developed negotiation and influencing skills
Organised, efficient and a natural multitasker
Able to build rapport whilst also having assertive conversations when required
Good levels of spelling, punctuation and grammar
ARLA / Property Mark qualification is desirable but not essential
Benefits
Enhanced annual leave & holiday buying scheme
Contributory pension scheme with additional employer contribution,
Life Assurance
Two paid volunteering days per annum
Employee Assistance Programme
Health Cash Plan & Virtual GP
Discounted Gym Membership
Company Discounts Portal
Refer a friend scheme and access to internal opportunities
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