Service Sales Engineer for GEA promoting and securing sales of equipment, spare parts, and services in the Great Lakes region of the U.S. Collaborating with various teams to deliver comprehensive solutions.
About the role
- Sales Engineer providing technical expertise throughout customer journey for Sentry's software monitoring tools. Focused on customer success and technical demonstrations across various industries.
Responsibilities
- Bring technical expertise to customer demos, trials, implementations, and tickets
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
- Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
- Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
- Attend conferences on occasion, speaking with prospects that visit our booth
Requirements
- 3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
- Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) highly desired
- Hands-on experience working with programming languages including: JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc
- Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
- Excellent communication and presentation skills
- Preference for working in a fast-paced, task switching, ambiguous, process guided environment
- Understanding of sales processes in a high transaction sales environment
- Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
- BS Degree in Engineering (preferably Computer Science/Engineering)
Benefits
- Sentry embraces a hybrid work model
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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