Sales Engineer providing technical expertise and customer - focused engagement for Cerio's data center solutions. Collaborating with teams to execute effective sales plans and deliver presentations.
About the role
- Sales Engineer providing technical expertise throughout customer journey for Sentry's software monitoring tools. Focused on customer success and technical demonstrations across various industries.
Responsibilities
- Bring technical expertise to customer demos, trials, implementations, and tickets
- Develop best practices, educational offerings, and content around error and performance management, open-source, or the Sentry product (ex: “how-to” articles and/or videos on specific functionality of the product)
- Provide workshop-level interaction to customers in order to drive maturity of use and broader adoption
- Work across the organization with marketing, engineering, customer success, support and product teams to represent the customer’s voice and drive improvements in the product
- Attend conferences on occasion, speaking with prospects that visit our booth
Requirements
- 3+ years as a Pre-Sales Engineer (preferred), Implementation Consultant, or Software Developer with experience leading projects, presenting solutions, and/or working with customers
- Experience developing mobile apps with native (iOS, Android) or multi-platform (React Native, Flutter) highly desired
- Hands-on experience working with programming languages including: JavaScript, Java, Swift/Cocoa, Python, Go, .NET, Ruby, Node.js, etc
- Experience with performance monitoring, Open Telemetry and code instrumentation desired but not required
- Excellent communication and presentation skills
- Preference for working in a fast-paced, task switching, ambiguous, process guided environment
- Understanding of sales processes in a high transaction sales environment
- Experience selling and working with pure SaaS solutions (experience selling/implementing infrastructure tools is a plus) and proven track record of success driving revenue through technical interactions with prospects
- BS Degree in Engineering (preferably Computer Science/Engineering)
Benefits
- Sentry embraces a hybrid work model
- Paid time off
- Professional development opportunities
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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